Baseball, Business Operations, Community Relations, Customer Relations, Customer Support/Service, Detail Oriented, Electrical Engineering, English Language, Funding, Insurance, Interpersonal Skills, Marketing, Multilingual, Multitasking, Operations, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With 11 years of experience serving our community, our State Farm agency has grown into a diverse and dynamic team of eight professionals—with plans to expand to a team of twenty. We strive to create a supportive and rewarding workplace, offering two weeks of paid vacation, a Simple IRA with up to 3% matching, annual bonuses, and regular team-building activities such as happy hours and birthday celebrations.
Our team speaks three languages in addition to English, allowing us to better connect with and serve our customers. Agent Alice Kwon completed her degree in Electrical Engineering at the University of Maryland, and is personally committed to giving back through local initiatives, including sponsoring a youth baseball team and volunteering at the food bank. Together, we are dedicated to providing exceptional service and building strong relationships within our community.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Alice Kwon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
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Alice Kwon - State Farm Agent