Account Representative - State Farm Agent Team Member

Jack Graham - State Farm Agent

Centralia, IL

JOB DETAILS
SKILLS
Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Leadership, Marketing, Multitasking, Operations, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Centralia, IL
POSTED
30+ days ago
Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1998 and lead a small, close-knit team of three. I bring nearly four decades of experience with State Farm, having spent many years in the claims department before becoming an agent. That background gives our office a deep understanding of insurance from every angle and allows us to provide thoughtful, well-rounded support to our customers.

Staying connected to the community is important to me. I’m actively involved in local leadership through the Chamber of Commerce, Rotary, and service on the city’s Pension Board, which reflects our commitment to being engaged and invested where we live and work.

For our team, we offer a Simple IRA, paid time off, and a strong emphasis on work-life balance. Our office culture is supportive and steady, and we’re looking to add younger talent who can bring fresh energy, new ideas, and enthusiasm while growing alongside an experienced team.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jack Graham - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

About the Company

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Jack Graham - State Farm Agent