Account Representative - State Farm Agent Team Member

Tom Pelham - State Farm Agent

Ann Arbor, MI

JOB DETAILS
SKILLS
Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, French Language, Insurance, Interpersonal Skills, Marketing, Mentoring, Multitasking, Operations, Resolve Customer Issues, Sales, Spanish Language, Team Player, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Ann Arbor, MI
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service.


Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month. With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.


If you're looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!
 
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Tom Pelham - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
 
 RESPONSIBILITIES:
 
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

About the Company

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Tom Pelham - State Farm Agent