Account Representative II, Amazon Business Non Profit

Amazon.com Inc

Boston, MA

JOB DETAILS
SKILLS
Business Development, Business-to-Business (B2B), Category Management, Channel Strategies, Cost Control, Customer Acquisition, Customer Conversion, Customer Satisfaction, Customer Support/Service, Exceeded Sales Goal, Financial Operations, Head of Finance, International Business, Lead Generation, Marketing, Marketing Campaign, Merchandising, Nonprofit, Onboarding, Product Demonstration, Product Management, Project/Program Management, Purchasing/Procurement, Retail, Sales, Sales Cycle, Sales Prospecting, Startup, Technical Leadership, Time Management
LOCATION
Boston, MA
POSTED
30+ days ago

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.

Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution to address the organizations needs.

The ideal candidate will have experience selling into the C-Suite level across functional areas such as procurement, finance, operations and IT, and a proven track record of meeting and exceeding sales goals.

Key job responsibilities

Initiate prospecting and lead generation activities through outbound call programs

Conduct in-depth discovery calls to uncover opportunities across various stages of the customer lifecycle (new business, and spend adoption)

Leverage marketing campaigns to drive new account registration and conversions

Present account demonstrations unique to each customer and prospects needs

Meet or exceed targets for customer acquisition and customer spend adoption

Educate and network with key prospect and customer contacts at various stages of the sales cycle

Communicate customer and market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams to further drive customer satisfaction

Collaborate with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders to improve execution and results.

About the team

The AB Nonprofit (NP) Team supports purchasing and supply needs for nonprofit organizations, driving cost savings that enable them to re-invest in their mission. We work with Executive Directors, Chief Financial Officers, Program Managers and Purchasers to solve challenges among Community-Based, Cause-Based, Faith-Based and Philanthropy sub-vertical customers.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles