Summary
Maintain communication and relationships with customers to: receive funds in a timely manner, obtain current/updated information, reconcile accounts, help clients navigate disputes, inform branch managers of non-paying/delinquent customers.
Essential Functions
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Competencies
Work environment
This is an office position. The Employee is required to work at a computer for the majority, if not all, their time. This position includes minimal supervision, which is why it is vital that a candidate be independent and self-motivated to perform tasks. Open communication channels with upper and lower management encourages questions and problem-solving.
Physical demands
The Employee is required to sit for long periods of time and lift up to 10 lbs.
Travel required
None.
Required education and experience
Preferred education and experience
Additional eligibility requirements
Authorized to work in the US. Goodfellow participates in E-verify
Affirmative Action/EEO statement
Goodfellow is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.