Account Processor

Pride Global

Owensboro, KY

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JOB DETAILS

SALARY

$17.56–$24.01 Per Hour

SKILLS

Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Equal Employment Opportunity (EEO), Human Capital, Information/Data Security (InfoSec), Multitasking, Process Improvement, Record Keeping, Request for Information (RFI), Resolve Customer Issues, Service Level Agreement (SLA), Team Player, Technical Recruiting, Vendor/Supplier Management

LOCATION

Owensboro, KY

POSTED

6 days ago

JOB DESCRIPTION

Position – Accounts Processor - Assumption Department
Location – Owensboro, KY 42301
Rate - $22 to 24/hr
Duration – 6 Months+
Schedule: Full-time, 8:00 AM – 5:00 PM CST (Overtime: Potential, but limited)
Business Justification
Based on current and projected volume, the Assumption department is requesting additional contract staff. The team is under capacity for the production being received.
Responsibilities

Processing income checks and packages for Assumptions and Subordinations
Mailing out packages for Assumptions and Subordinations
Assisting in a phone queue to answer customer questions related to Assumptions and Subordinations
Completing checks same day, scanning all packages same day, and staying within SLA
Customer interaction (internal/external clients, phone, and email)
Internal face-to-face interaction with peers and on-site management

Required Skills

Strong customer service and communication skills
Attention to detail, ability to multi-task, and work in a fast-paced environment
Ability to work in a high-pressure environment
Strong teamwork skills
Ability to be onsite full-time, 8:00 AM – 5:00 PM CST
MSP or DOCV/MIR experience preferred

Department Details

30 employees currently in the department

Interview Process

One telephone interview with two managers on the call

Additional Notes
Performs a variety of document processing and record-keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating, and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems, and responding to customer requests for information.

Polished communication skills
Ability to multi-task and work in a fast-paced environment
Business professional environment and attire
Possess critical thinking skills and good judgment
Chooses to always operate with integrity and transparency

Applicant Privacy Disclosure
We collect personal information from applicants during the recruiting, pre-offer, and offer process.
During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information:
Identifiers, such as name, address, and email address.
Professional and Employment-Related Information, such as resume, work history, education, and qualifications.
Information Voluntarily Provided by You in connection with the recruiting and pre-offer process.
Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth.
Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations.
Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
For information about our privacy practices, please review our Privacy Policy at: https://prideglobal.com/privacy-policy
If you do not consent to the collection of such personal information, please advise us immediately in writing at

datasecurity@prideglobal.com

_____________________

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization

About the Company

Pride Global

Pride Global is a minority-owned integrated human capital solutions firm headquartered in New York with operating companies throughout the United States, Canada, India and Brazil. Pride Global companies focus on a diverse array of services including vendor management, payroll programs, business process optimization, and staffing for both direct hire and contingent labor.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Financial Services

FOUNDED

1983

WEBSITE

http://prideglobal.com