Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Farm Management, Maintenance Services, Operations, Presentation/Verbal Skills, Sales Management, Training/Teaching, Writing Skills
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As an Account Manager for Mike Livesay - State Farm Agent, you are vital to our daily business operations and customers’ success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.
RESPONSIBILITIES:
- Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
- Build relationships with State Farm adjusters to establish rapport for future claims.
- Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.
QUALIFICATIONS:
- Experiencing managing client relationships preferred
- Excellent communication skills - written, verbal, and listening
- Able to anticipate customer needs
- Able to effectively relate to a customer
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Growth potential/opportunities for advancement within my agency
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Mike Livesay - State Farm Agent