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Account Manager - State Farm Agent Team Member

Tom Conklin - State Farm Agent

Macomb, IL

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JOB DETAILS
SKILLS
Agriculture, Business Operations, Coaching, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Economics, Entrepreneurship, Farm Management, Field Sales, Health Insurance, Inside Sales, Insurance, Marketing, Operations, Presentation/Verbal Skills, Retail Sales, Sales Management, Secondary School, Service Delivery, Team Player, Telemarketing, Training/Teaching, Writing Skills
LOCATION
Macomb, IL
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Paid time off
  • Health insurance
  • Opportunity for advancement
  • Training & development

About Us:
Tom has been a proud State Farm Agent since 2003, bringing decades of experience and dedication to his community. A graduate of Farmington Hills High School (1993) and holder of an Agriculture Economics degree with a minor in Vocal Performance (1997), Tom’s unique background combines professional expertise with a passion for service. Our agency is committed to fostering a supportive and collaborative work environment. With a team of dedicated professionals, we focus on delivering exceptional service while maintaining a positive work-life balance.


Community Involvement:
Tom is deeply committed to giving back to the community. He volunteers at local schools, teaching Driver’s Ed classes about insurance and coaches high school golf. He also supports aspiring entrepreneurs through his involvement with the McDonough and Fulton County CEO programs.

Why Join Us?
Working with Tom means joining a team that values community, personal growth, and excellence. With a blend of professional development and community engagement, our agency offers the perfect environment to grow your career while making a positive impact. 


ROLE DESCRIPTION:
As an Account Manager - State Farm Agent Team Member for Tom Conklin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

About the Company

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Tom Conklin - State Farm Agent