Account Manager - State Farm Agent Team Member

Bill Knight - State Farm Agent

Denver, CO

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JOB DETAILS

SKILLS

Billing, Claims Processing, Communication Skills, Consultative Sales, Cross-Selling, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Customer Support/Service, Detail Oriented, Documentation, Farm Management, Health Insurance, Insurance Sales, Licensing, Maintain Compliance, Maintenance Services, Organizational Skills, Presentation/Verbal Skills, Professional Services, Quality Metrics, Regulatory Compliance, Resolve Customer Issues, Sales, Sales Management, Service Delivery, Team Player, Training/Teaching, Writing Skills

LOCATION

Denver, CO

POSTED

30+ days ago

Benefits:

401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Account Manager – Insurance Service with In-Book Sales Opportunity

Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office

Deliver Outstanding Service. Build Trusted Relationships. Support Agency Growth.

The Bill Knight State Farm Agency is seeking an Account Manager who excels at customer service and relationship management, while also being comfortable identifying and acting on in-book sales opportunities. This is an in-office role ideal for a service-driven professional who understands that exceptional service naturally leads to meaningful coverage conversations.

You’ll serve as a trusted point of contact for existing clients—resolving needs, anticipating coverage gaps, and helping ensure policyholders are properly protected. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.

This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health licenses. Full licensing support is provided, and formal in-office training will begin once the Property & Casualty license is obtained.

Role Overview

As an Account Manager, you will support and retain the agency’s existing book of business while contributing to growth through policy reviews, cross-selling, and relationship-based recommendations. Success in this role is measured by service quality, retention, and your ability to identify appropriate coverage enhancements that benefit the client.

What You’ll Do

Serve as the primary in-office point of contact for existing clients, providing prompt and professional service
Answer coverage questions and explain policies in a clear, customer-friendly manner
Assist with policy changes, renewals, billing questions, and service requests
Support clients through the claims process and follow up as needed
Conduct proactive policy reviews to identify coverage gaps and in-book sales opportunities
Recommend additional products when they align with customer needs
Maintain accurate documentation and ensure compliance with agency and regulatory standards
Collaborate closely with team members to deliver a consistent, high-quality customer experience

What We’re Looking For

Strong customer service and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses (full support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset

What We Offer

Competitive base salary plus commission and performance bonuses
Full licensing guidance and support from day one
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on accountability, teamwork, and quality service
A meaningful career helping individuals and families protect what matters most

Ready to Grow with a Service-Driven Agency?

If you take pride in delivering exceptional service and want a role where strong relationships lead to growth opportunities, we’d love to hear from you.

Apply today to join the Bill Knight State Farm Agency.

Bill Knight State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences.

Account Manager - State Farm Agent Team Member

Bill Knight - State Farm Agent

Denver, CO

About the Company

Bill Knight - State Farm Agent

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