Communication Skills, Community Support, Computer Science, Customer Acquisition, Customer Relations, Information Technology & Information Systems, Internet Security, Knowledge Base, Leading Edge Technology, Management of Information Systems/Technology (MIS), Marketing, Onboarding, Pre-Sales, Presentation/Verbal Skills, Product Planning, Sales, Sales Management, Sales Prospecting, Software as a Service (SaaS), Team Player, Writing Skills
LOCATION
Seattle, WA
POSTED
30+ days ago
Why Join Us?
As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies and Newsweek's list of Americas Best Cybersecurity Companies. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.
Key Responsibilities
Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
Driving customer adoption of newly released product features
Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed
Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding
Advocating customers' needs, and influencing the product roadmap according to customers' priorities
Ensuring customers are ready to be a reference for Sales & Marketing efforts
Maintaining and overseeing product knowledge-base guides and leading the development of a support community
Qualifications
2-4 years of experience as a Sales Executive/Account Manager
Knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
Proven ability to develop and cultivate lasting customer relationships
Technological mindset - able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
Strong team player and collaborator
Degree in a related field, Business, Computer Science or Information Technology preferred
Must be eligible to work in the US without sponsorship from an employer now or in the future.
2-4 years of experience as a Sales Executive/Account Manager
Knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
Proven ability to develop and cultivate lasting customer relationships
Technological mindset - able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
Strong team player and collaborator
Degree in a related field, Business, Computer Science or Information Technology preferred
Must be eligible to work in the US without sponsorship from an employer now or in the future.
EOE M/F/Veterans/Disabled
The wage range for this position takes into consideration a variety of factors in determining your pay. We'll consider your location, experience, certifications, and other business and organizational needs. The wage disclosure has not been adjusted for applicable geographic differentials associated with the location at which this position may be filled. A reasonable estimate of the current base wage range for this role is $101,500 - $217,000. In addition to the base compensation, certain roles are eligible for additional compensation, including an annual bonus or sales incentive based on revenue or utilization, depending on the terms of the plan and the employee's role. These awards are allocated based on individual performance. Benefits/perks listed here may vary depending on the nature of your employment with Check Point Software Technologies and the country/state where you work. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, stock awards and an employee stock purchasing plan.
About the Company
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Check Point Software Technologies, Inc.
Check Point Software Technologies Ltd. (www.checkpoint.com) is a leading provider of cyber security solutions to governments and corporate enterprises globally. Its solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other types of attacks. Check Point offers multilevel security architecture, “Infinity” Total Protection with Gen V advanced threat prevention, which defends enterprises’ cloud, network and mobile device held information. Check Point provides the most comprehensive and intuitive one point of control security management system. Check Point protects over 100,000 organizations of all sizes.