Account manager - SaaS Hybrid Boston

Michael Page International

Boston, Massachusetts
6 days ago

$70,000–$100,000 Per Year
Full-time

Highlights

Act as the primary point of contact for client inquiries, resolving issues promptly and professionally - work with Customer Service and Customer Support teams as needed. Account ManagerManage and nurture relationships with existing clients to ensure retention and growth.

Numbers & Facts

Location	Boston, Massachusetts
Job Type	Full-time
Industry	Staffing/Employment Agencies
Salary	$70,000–$100,000 Per Year
Company Size	10,000 employees or more
Website	https://www.michaelpage.ca/

Description

Account ManagerManage and nurture relationships with existing clients to ensure retention and growth. Sales role focused on upsell / cross sell within existing accounts. Work closely with clients to maximize revenue growth. Act as the primary point of contact for client inquiries, resolving issues promptly and professionally - work with Customer Service and Customer Support teams as needed. Collaborate with internal teams to deliver tailored solutions that meet client needs. Track and report on client account activity, including sales performance and customer feedback. Develop strategic account plans to align with business objectives and client goals. Stay up to date with industry trends and competitor offerings to provide valuable insights. Support the sales team in achieving overall revenue targets and business growth.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.A successful Account Manager should have: a strong background in account management or sales within the SaaS sector. 5-10+ years of total experience, 3-5+ years in a SaaS Account Management role. Exceptional communication and interpersonal skills to build lasting client relationships. A results-oriented mindset with a focus on meeting and exceeding targets. Proficiency in using CRM tools and managing client data effectively. Ability to analyze client needs and provide customized solutions. Excellent organizational skills to manage multiple accounts simultaneously.Competitive salary ranging from $70,000-100,000 base salary annually, $160-200k total compensation. Hybrid working schedule 3 days per week downtown Boston - amazing office space. Comprehensive benefits package to support your health and well-being. Opportunity to work in a collaborative and innovative environment. Professional growth and development opportunities within the SaaS industry. A supportive and inclusive company culture that values diversity.This is a fantastic opportunity for an Account Manager to take the next step in their career. Interested candidates are encouraged to apply and join a team committed to excellence!

About Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.