Account Manager Personal Lines Dallas Texas Help Us Make a Difference
Founded in 1945, RHSBs goal is to put our clients needs first. We are a close-knit team dedicated to building long-lasting relationships with our customers and colleagues. We foster an environment that encourages collaboration, teamwork, and professional growth.
The Personal Lines Account Manager is passionate and proactive about the clients they serve. If you are looking for a work environment that values self-starters, creativity, responsiveness, and client focus, consider joining us.
We offer:
• $55,000-$70,000 Profit Sharing potential • A commitment to community involvement through volunteering, local giving, and the RHSB Foundation • An environment that focuses on employee wellness through our PTO policy, Employee Assistance Program, and flextime • Medical, Vision, and Dental Insurance Plans • 401K match • Complementary office amenities, including a gym • A Dress for your Day Policy • A commitment to training and career advancement
Summary
This position is primarily responsible for providing accurate and professional customer service to assigned personal lines P&C customers, exercising discretion and independent judgment. This position is also responsible for helping achieve department and organization revenue growth goals through customer retention, account rounding, and collaboration within the department and organization by performing the following duties.
Responsibilities
• Interacts with various staff to assure prompt, superior service to both external and internal clients • Maintains all aspects of the insurance program • Promotes customer retention through account review and account rounding, re-marketing accounts when necessary • Complies with client service deliverable standards • Responsible for helping achieve department and organization revenue growth goals through customer retention and collaboration within the department and organization • Ability to problem solve and work effectively under tight deadlines
Requirements
At least 18 years of age High school diploma required Bachelors degree, B.A. from four-year College or equivalent preferred Texas P&C License required 3 years retail insurance agency experience and/or training or equivalent combination of education and experience