5 days ago Be among the first 25 applicantsDo you love building relationships and uncovering new opportunities? Are you energized by helping customers grow while still hunting for untapped potential? If so, you could be the Account Manager we're looking for at Service Express.We're a people-powered company that delivers industry-leading third-party maintenance (TPM) solutions for data centers. In this role, you'll focus on small to mid-market accounts, acting as a trusted advisor to customers — while identifying and closing new opportunities within your book of business.What You Will Do:Grow existing accounts by identifying new stakeholders, use cases, and expansion opportunities.Lead strategic conversations and customer business reviews (CBRs) to drive alignment and demonstrate value.Uncover customer needs and offer tailored TPM solutions to solve key data center challenges.Maintain and grow a 12-month pipeline, consistently meeting performance goals.Build multi-threaded relationships across your customer base to ensure long-term partnership.Collaborate closely with technical experts and leadership on strategic opportunities.Manage CRM records with up-to-date account insights, next steps, and engagement history.Approximately 25% travel, primarily forin-person customer meetings, team collaboration, and occasional company events.What We Are Looking For From You:3–5+ years of experience managing and growing customer accounts in a B2B environment.Proven success in identifying and closing expansion opportunities within existing accounts.Experience in full sales lifecycle: discovery, proposals, presentations, and negotiation.History of meeting or exceeding quota and sales performance metrics.Strong communication and active listening skills.Familiarity with Salesforce (or similar CRM), Microsoft Office, and virtual selling tools.Bonus: Experience selling IT services, infrastructure, or data center solutions.What You Can Expect From Us:We've built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed:Base salary range of $75k-90K + commissions depending on experienceFull technical support team to assist with customer questions and discoveryModern tech stack to help you target and close effectivelyCross-functional collaboration between sales, technical, and leadership teamsDay-one benefits: Medical, dental, vision, and multiple health plansParental leave for birthing and non-birthing parentsWorkplace flexibilityFitness reimbursement& wellness supportCompetitive salary, 401(k) match, and performance incentivesService Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.Seniority level Seniority level Mid-Senior levelEmployment type Employment type Full-timeJob function Job function Sales and Business DevelopmentIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at Service Express by 2xGet notified about new Account Manager jobs in Hartford, CT .Hartford, CT $50,000.00-$80,000.00 2 months agoFarmington, CT $75,000.00-$95,000.00 12 hours agoHartford, CT $103,200.00-$137,600.00 1 week agoHartford, CT $70,000.00-$75,000.00 5 days agoHartford, CT $22,000.00-$94,000.00 1 week agoConnecticut, United States $107,600.00-$239,800.00 1 week agoHartford, CT $45,000.00-$50,000.00 23 hours agoWest Hartford, CT $770.00-$1,550.00 4 weeks agoKey Account Manager - Immunology and Gene Therapy - Hartford Territory Hartford, CT $34,000.00-$130,000.00 2 weeks agoConnecticut, United States $80,000.00-$80,000.00 1 month agoConnecticut, United States $60,000.00-$75,000.00 5 months agoCheshire, CT $55,000.00-$100,000.00 8 months agoHartford, CT $70,000.00-$90,000.00 1 month agoOutside Sales Account Manager - Industrial Component Service and Repair Remote Account Executive/ Senior Account Executive - Hartford / New Haven East Hartford, CT $60,000.00-$70,000.00 1 day agoAllergy Territory Account Specialist – Manchester / Hartford Greater Hartford $93,800.00-$234,000.00 1 week agoRemote Account Executive/ Senior Account Executive - Hartford / New Haven Account Manager, Immunology - Hartford, CT Wallingford, CT $80,000.00-$110,000.00 2 weeks agoConnecticut, United States $105,000.00-$105,000.00 1 month agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
Service Express Heating & Air Conditioning has been in business since 1967, fully insured and bonded. All technicians and office staff are background checked for your safety. We are a full service Heating and Air Conditioning Company, specializing in Indoor Climate Control Comfort. Service Express provides service, repair and install on all types of equipment. We offer service agreements for peace of mind which covers maintenance and provides discounts on service calls and repairs. Our goal is to provide service for your comfort needs and satisfy our customers!