Cargo/Freight, Communication Skills, Contract Negotiation, Customer/Client Research, Data Management, Data Quality, Delivery Driving, Develop and Maintain Customers, Logistics Management, Microsoft Excel, Operating Systems, Operations Processes, Organizational Skills, Procedure Development, Sales Management, Time Management
The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers whilebuilding and maintaining relationships with carriers.
Requirements
- Maintain customer profiles and enter shipments into McLeod software
- Solicit freight quotations for Spot and Contract markets
- Manage carrier data and negotiate freight contracts
- Schedule and manage pickup and deliveries of shipments.
- Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
- Schedule pickup and delivery and dispatch drivers in accordance with established procedures
- Maintain and update accurate information in company's operating systems, tracking shipments to completion
- Coordinating daily carrier activities with customers and operations team
- Adhere to established operating procedures while looking for opportunities to measure and improve
Experience:- At least Two (2) years of Operations experience in managing logistics and freight
- At least Two (2) years of experience preferred in McLeod software
- Strong communication and organizational skills
- Strong Microsoft Excel skill
- Preferred knowledge of Port Operations and Drayage operations
L
Larkin Express Logistics