Role: Spanish speaking account manager to sell data backup technology to existing customers.
Role's location: 40 minutes west of Boston, NOT remote or hybrid
Solution: tiered data backup storage solutions
Company:
- 20+ years in operation: stable and growing
- Receive awards annually for best in class technology
- Surpass sales objectives year-after-year
- Several thousand customers
- Certified across the globe
- Best in class technical support
DESCRIPTION
The Account Manager is responsible for managing the relationship with a set of installed customers.
Job Location(s):
40 minutes west of Boston
Job Responsibilities **** Spanish Speaking only***
- Selling additional units to existing customers.
- Customer retention
- Contacting customers who are near capacity on their existing system and selling additional client appliances to accommodate the customer’s data growth.
- Grow the client foot print in the customer by identifying data not being backed up to client and executing a successful sales campaign to sell additional client appliances to accommodate the “new” data.
- Identify and work with any “at risk” customers (possibly in conjunction with a field rep and SE) to retain the customer, and secure maintenance renewal and additional business.
- Required to keep accurate records in SalesForce and provide manager with a monthly forecast of add on business.
Why does this client's best performing account managers remain with them, i.e., what excites them about the company and role?
- Great product that works as advertised.
- About 75% of the team in north America make 2X the commission target in 2025 (plus base) so there is a real opportunity to overachieve.
- Fantastic support
- Realistic quotas with upside on earnings that are attainable
Quota: 1.2M though, broken out by quarter, with accelerators and tickers every quarter
Compensation and Team performance:
- $65k base and $110k OTE
- About 75% of the team in north America make 2X the commission target in 2025 (plus base) so there is a real opportunity to overachieve.
The average deal size: 80K
Competitive advantages:
- Analyst community and customers repeatedly verify superior:
- Recoverability from ransomware
- Performance
- Value
- Scalability
Qualifications
- Bachelor’s Degree, ideally in business-related field
- 2-5 years of experience selling technology products in the IT industry
- Experience closing business over the phone, coordinating with other functions as appropriate
- Outstanding time management and organizational skills
- Excellent verbal and written communication skills via the phone and email/internet
- An outstanding work ethic, desire to succeed, and a true results-oriented approach
- Growth mindset with a desire to learn and grow professionally
- Positive attitude, self-motivated, confident and tenacious
- Excellent computer skills (MS-Office). Knowledge of SalesForce.com desirable, but not necessary
- Candidates and employees of client must be honest and ethical in their dealings with customers, reseller partners, and internal stakeholders