Account Manager Intern

Triumph Group

Position Overview

Dive into the heart of our manufacturing operations. This isn’t a desk job—it’s a hands-on immersion into how a product moves from a purchase order to the customer's doorstep. You will sit within the Program Management department, acting as the bridge between our internal technical teams and our external clients. Your goal is to learn the "DNA" of our facility to better manage customer expectations and project timelines.

Responsibilities

What You’ll Do (The Rotation)

To be a great Account Manager, you must know how things are built. You will rotate through key departments to understand their impact on customer experience:

• Procurement: Learn how we source raw materials and manage supplier risks to keep production on track.
• Stores & Inventory: Understand how material kits are staged and the importance of inventory accuracy.
• Assembly & Test: Get on the floor to see how products are built and the rigorous testing required to meet specs.
• Quality Assurance: Learn ASA9100 standards required to ensure every shipment is "zero-defect."
• Shipping & Logistics: See the final hurdle—packaging, documentation, and global distribution.

The "Grand Finale" Project

At the conclusion of your internship, you will prepare and deliver a formal presentation to the Senior Staff. You’ll provide an overview of the inter-departmental dependencies you discovered, identify one area for process improvement, and share how this "floor-to-office" perspective will shape your career in Account Management.

Qualifications

• Currently enrolled in an undergraduate or graduate degree program in Business, Marketing, Manufacturing, or a related technical field from a college or university.
• Strong academic record (e.g., minimum GPA of 3.0 or as specified by the company).
• Basic understanding of common shop tools (wrenches, screwdrivers, calipers, etc.)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Effective written and verbal communication skills.
• Eagerness to learn, take initiative, and contribute to a dynamic manufacturing environment. 

Preferred Skills:

• Active Listening: This is consistently ranked as the most vital skill; it involves using methods like LAER (Listen, Acknowledge, Explore, Respond) to fully grasp needs before proposing solutions.
• Relationship Building: The ability to earn personal trust by demonstrating a genuine concern for success.
• Strategic Communication: Expert-level verbal and written abilities are needed to manage expectations, deliver insights, and communicate effectively.
• Negotiation & Persuasion: Critical for handling contract renewals, pricing discussions, and turning feedback into new growth opportunities.
• Adaptability & Problem Solving: Navigating stressful situations and resolving complex technical or business issues quickly.

Compensation: $27/HR-$31/HR

Additionally

Learning Opportunities:

• Gain hands-on experience with various aerospace manufacturing processes, technologies, and equipment.
• Enhance technical and business skills in areas such as process improvement, procurement, manufacturing, and quality control.
• Strengthen problem-solving, analytical, and project management capabilities.
• Opportunity to network with experienced aerospace professionals and mentors.
• Learn about industry safety protocols, and quality management systems (e.g., AS9100).
• Contribute to meaningful projects that impact the company's operations and products.
• Receive mentorship and guidance from Product Line Director, Account Managers, and various department personnel.

Why This Internship?

Most interns only see one cubicle. You will see the whole factory. You'll leave with a holistic understanding of manufacturing that will make you a powerhouse in any Program Management or Account Management role

Triumph Group and all its divisions and subsidiaries are Equal Opportunity/Affirmative Action Employers. Triumph Group provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contactTGIapplicant@triumphgroup.comto request assistance. Include the title of the position and location in the subject line of your email so we may direct your email to the appropriate person. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

"An Equal Opportunity Employer - Minorities/Females/Disabled/Veterans" We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law. Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Apply Here: https://www.click2apply.net/2jM8ZPCeyexEYcq22CJwXQ

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