Account Manager

We have an incredible opportunity for a dynamic Account Manager to join our growing Boston Team! About DO & CO We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly - sometimes beyond our own expectations. Responsibilities: Control together with the tray-setting and food-production the timing for the food flow. Supervise the processing time to avoid delays and lapses. Ensures correct updating of the customer specifications in each consigned department. Manages, motivates, and assists flight coordinator and food packer department. Selects, trains, manages, schedules, develops, disciplines, conducts performance appraisals, and counsel team members. Assists airlines to determine the Operational need for service delivery and interpreting their requirements. Sets up and oversees the requirements for all flights, coordinates and agrees on catering specification with clients and ensures accurate setup of catering, stores and bar requirements. Qualifications: Minimum 5 years of supervisory experience, preferably in airline catering or aviation operations. Knowledge of airline catering operational processes, operational sequences, and logistics. Experience leading and motivating teams through employee coaching, scheduling, performance management, employee development, and conflict resolution. A valid driver's license is required. Strong Microsoft Office skills (Excel, Word, Outlook). All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations. Ability to work long hours on foot and in environments with varying temperatures. Frequent standing, walking, climbing, lifting, and reaching. Ability to lift up to 50 pounds regularly (and occasionally more as required). Working in a loud operational environment. Exposure to warehouse, production, airport ramp, outdoor weather, and moving equipment. Flexibility to work nights, weekends, holidays, and varying shifts based on operational needs. What We Offer: Salary range: $75,000 - $90,000 annually. Daily Complimentary Meals (Breakfast, Lunch and Dinner). FT employees are eligible for 401K and medical benefits: medical, dental, and vision. An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality. Genuine career development opportunities, both nationally and internationally. The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events. Diversity & Inclusion Statement DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic. #BOSIND Amount of Time Vision Demands Required None Under 1/3 1/3 to 2/3 Over 2/3 No special vision requirements Physical Activities Stand X Close vision (clear vision at 20 inches or less) X Walk X Distance vision (clear vision at 20 feet or more) X Sit X Color vision (ability to identify and distinguish colors) X Use hands to finder, handle, load, or feed X Peripheral vision X Reach with hands and arms X Depth perception X Climb or balance X Ability to adjust focus X Stoop, kneel, crouch, or crawl X Talk X Noise Level Exposure Hear X Very quiet Taste X Quiet Smell X Moderate X Weight and Force Demands Up to 10 pounds X Loud X Up to 25 pounds X Very Loud Up to 50 pounds X Up to 100 pounds X More than 100 pounds X Mental Functions Compare X Analyze X Communicate X Copy X Coordinate X Instruct X Compute X Synthesize X Evaluate X Interpersonal Skills X Compile X Negotiate X Work Environment Wet or humid conditions (non-weather) X Work near moving mechanical parts X Work in high, precarious places X Fumes or airborne particles X Toxic or caustic chemicals X Outdoor weather conditions X Extreme cold (non-weather) X Extreme heat (non-weather) X Risk of electrical shock X Work with explosives X Risk of radiation X Vibration X Acknowledgment I have received, reviewed and fully understand the job description. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. I am aware that this job description is not exhaustive of all job responsibilities. Other tasks may be added by the Management according to business requirements.