About Us:
Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently.
Position Overview:
We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes.
Responsibilities:
Manage and service a book of commercial clients
Handle renewals, endorsements, COIs, audits, and billing questions
Act as a liaison between clients and carriers
Maintain accurate documentation in our systems
Assist producers with pre-renewal strategies and cross-selling opportunities
Deliver excellent customer service via phone, email, and chat
Requirements:
Active Property & Casualty license (required)
2+ years of experience in commercial lines servicing
Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.)
Excellent organizational and multitasking skills
Proficiency with agency management systems and Microsoft Office
Benefits:
Supportive team environment
Competitive salary
Paid time off and holidays
Health, dental, and vision coverage
Opportunities for growth and advancement