Windwalker seeks an Account Manager to add to one of our Boston, MA operations.
The ideal candidate will have experience working as an Account Manager amongst a large account here in the greater Boston area. We need a clear and concise communicator, a natural leader to join our operation and help grow and bolster our overall workflow.
This is a full time, permanent opportunity. Pay range for the role is $65k - $85k, based off of experience.
Windwalker Security Guards will provide a variety of services, which may include, but is not limited to the following tasks:
- Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
- Consistently resolute professional appearance and demeanor of public-facing employees.
- Validate strict compliance with security standards.
- Emphasis on interaction with affinity participants such as local, state police, and DHS.
- Ensure high standards of conduct/zero tolerance for non-professional behavior.
- Effective and transparent employee discipline procedures.
- High touchpoints between and among contract employees, client management, and company managers.
- Preparedness planning for effective response to potential crises.
- Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.
REQUIRED QUALIFICATIONS:
- High school diploma or GED required
- Must be at least 18 years old
- Ability to pass a background check
- Ability to react quickly to a changing environment
- Advanced ability to respond to security breaches and threats.
- Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
- Ability to inform personnel and visitors of security procedures
- Excellent interpersonal, written, and communication skills
- Possess an ability to be flexible and perform a variety of security duties
PREFERRED QUALIFICATIONS:
- A minimum of four years’ experience in a similar role preferred
- Knowledge of security systems and surveillance equipment preferred
- CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
- Associates degree or greater in Criminal Justice related studies
- Account Management experience within a Security portfolio.