Summary About Us Founded in 1986 Inlet Energy is Alaska&rsquos trusted source for Chevron lubricants and fuel delivery. Based in Anchorage with operations in Kenai Fairbanks and Prudhoe Bay the company supports commercial retail and government customers across the state - from the Kenai Peninsula to the North Slope. Inlet Energy joined NorthStar Energy part of the Saltchuk family of companies in 2005 aligning its strong local presence with the shared expertise and operational scale of a broader enterprise. The company&rsquos team of Certified Lubrication Specialists and industry experts represents the highest concentration of technical certifications in Alaska. With a reputation built on dependability innovation and care for its customers Inlet Energy Description <-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemailAbout UsFounded in 1986 Inlet Energy is Alaskas trusted source for Chevron lubricants and fuel delivery. Based in Anchorage with operations in Kenai Fairbanks and Prudhoe Bay the company supports commercial retail and government customers across the state - from the Kenai Peninsula to the North Slope.Inlet Energy joined NorthStar Energy part of the Saltchuk family of companies in 2005 aligning its strong local presence with the shared expertise and operational scale of a broader enterprise. The companys team of Certified Lubrication Specialists and industry experts represents the highest concentration of technical certifications in Alaska.With a reputation built on dependability innovation and care for its customers Inlet Energy continues to deliver the products and service that keep Alaskas industries and communities running safely and efficiently.Learn more at www.inletenergy.com.Job SummaryThe Account Manager AM serves as an inside sales role-responsible for strengthening nurturing and expanding relationships within an existing customer portfolio. This is a focused inside sales role dedicated to driving deeper engagement with current customers increasing share of wallet and proactively uncovering opportunities for additional products services and volume growth. AMs act as trusted advisors who understand customer operations anticipate needs and ensure a seamless high-touch service experience that drives retention loyalty and long-term profitability.Roles & ResponsibilitiesServe as the primary inside-sales point of contact for an assigned portfolio of existing customers.Deepen customer relationships through regular phone-based account reviews proactive check-ins and solution-focused conversations.Identify and pursue additional share-of-wallet opportunities across all product categories e.g. lubricants DEF heaters tanks coolants oil analysis tank monitoring etc..Monitor customer buying behavior to spot gaps competitive threats or opportunities to increase product penetration and margin contribution.Develop tailored upsell and cross-sell strategies aligned to customer needs industry requirements and operational timelines.Coordinate with operations logistics and dispatch to ensure seamless service accurate delivery scheduling and rapid issue resolution.Maintain detailed CRM records update activity logs document customer insights and track opportunity progress through the pipeline.Support contract renewals margin management pricing updates and quote generation for recurring customer needs.Partner closely with outsidesales to ensure clean handoffs customer alignment and a unified growth strategy for each account.Track and report account-level KPIs including volume growth share-of-wallet expansion gross margin performance customer retention and churn risk.Gather and share customer feedback operational pain points and competitive intelligence to support continuous improvement.Perform all other duties as assigned.Education & ExperienceBachelors degree in Business Administration Marketing or a related field preferred.3-5 years of experience in inside sales account management or customer service ideally in the energy industrial or distribution sectors.Proven success in relationship building solution selling and account expansion.Strong communication negotiation and customer-service skills.Ability to work both independently and collaboratively within a team environment.Proficiency with the MS Office Suite and CRM systems.Familiarity with the fuel lubricants or energy industry is a plus.Must possess a valid drivers license occasional travel may be required for strategic customer visits or industry events.BenefitsEmployer‑subsidizedmedical dental and vision coveragefor you and your familydependentsEmployer‑paidlife insurance accidental death and dismemberment AD&D and short‑term and long-term disability coverage9 company holidays401k plan with a 4 company match plus an additional 3 discretionary contributionSick leave one hour accrued for every 30 hours workedUp to 1000 per year in charitable matched giving programto support causes and organizations you care aboutUp to 5250 per year in tax-free educational assistance to assist with career development and growthWe are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.Explore transportation and logistics industry job opportunities from Hawaii to Alaska
and Washington State to throughout the Caribbean. Visit saltchukjobboard.com today<-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemail <-- post-content --> Your browser failed to load the job description PDF in iframe. Please click the view button below to open job description PDF in a new tab. View PDF