Account Executive, Services

Description

Siteimprove is a global leader in digital accessibility, content optimization, and web governance empowering organizations to deliver inclusive, high-performing digital experiences. Our solutions make a measurable impact across industries, helping companies and institutions create digital experiences that truly matter. We re looking for a driven Account Executive, Services to join our U.S. sales team and expand our footprint. This role is ideal for a strategic seller who thrives in a consultative, services-led environment, uncovering complex customer needs and designing tailored solutions that drive outcomes. In this quota-carrying role, you ll lead services-led engagements across strategic accounts, partnering with stakeholders in digital, marketing, IT, and accessibility to deliver impactful solutions across accessibility programs, governance frameworks, and digital experience initiatives. We encourage candidates from all backgrounds to apply even if you don t meet every requirement. If you re excited about the opportunity and aligned with our mission, we want to hear from you.

What you will be doing

• Own the full sales cycle for services-led engagements, from discovery and scoping through proposal and close
• Position and sell professional services, consulting, and program-based solutions that complement Siteimprove s platform
• Build strong, trust-based relationships with stakeholders across marketing, digital, IT, accessibility, and executive leadership
• Lead deep discovery and needs analysis, translating business challenges into tailored services solutions and statements of work (SOWs)
• Partner closely with Services, Sales Engineering, Value Consulting, and Customer Success to design and deliver high-impact engagements
• Develop and execute strategic territory and account plans focused on expanding services penetration and account value
• Accurately forecast services pipeline and manage opportunities within Salesforce
• Navigate procurement, legal, and contracting processes, including services agreements and SOWs
• Represent Siteimprove at industry events, workshops, and customer engagements
• Bring a learning mindset actively participate in development, training, and knowledge sharing
• Travel may be required; a valid passport is required
• Perform other duties as assignedFedRAMP Classification Notice This position is currently designated as Out of Scope for FedRAMP-authorized systems and environments. Individuals in this role are not expected to require access to systems or data within the FedRAMP authorization boundary as part of their regular job responsibilities. If business needs change and the role is expanded to include access to FedRAMP-authorized systems or data, any required verification, authorization, confidentiality, or access-control requirements must be successfully completed before such access is granted.

What we will require of you

• 7+ years of experience in consultative sales, including experience selling professional services, consulting, or solutions-based offerings (SaaS + services preferred)
• Proven track record of closing complex, multi-stakeholder deals with services components
• Experience leading discovery, scoping, and solution design conversations
• Comfort selling into enterprise organizations and engaging C-level buyers (CMO, CDO, CIO)
• Ability to manage longer, more complex sales cycles with custom solutions and variable deal structures
• Strong collaboration skills, particularly working cross-functionally with delivery/services teams
• High level of self-motivation, resilience, and adaptability

What we will love about you

• Experience in Martech, digital experience, accessibility, or adjacent ecosystems (Adobe, Oracle, etc.)
• Background selling digital transformation, accessibility programs, or consulting engagements
• Experience with value-based selling, MEDDPICC, or similar frameworks
• Prior experience in regulated industries (insurance, financial services, public sector)
• Passion for digital accessibility, inclusion, or ESG-related initiatives

USD 118,640-148,300 per-year-salary

The base salary for this role will fall within the posted range and is determined by experience, qualifications, and location.

Additional Compensation: Quarterly commissions subject to the terms of the applicable commission plan.

Siteimprove is an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at https://siteimprove.com/en/privacy/.

FedRAMP Authorization Notice for Job Postings

This position may involve access to systems, information, or customer environments that are subject to the Federal Risk and Authorization Management Program (FedRAMP). Where applicable, FedRAMP-related responsibilities will be outlined in the job description.

If the role includes FedRAMP-related duties, candidates may be required to meet the following requirements:

Identity Verification: Candidates must successfully complete federal I-9 employment eligibility verification.

Citizenship/Residency Requirement: Certain roles may be limited to U.S. citizens or lawful permanent residents if job duties include access to controlled systems, environments, or data.

Access Authorization: Employment offers for applicable roles are contingent upon confirmation that the candidate meets the minimum access requirements associated with the FedRAMP authorization level required for the position.

By applying, you acknowledge that, if the role includes FedRAMP-related responsibilities, employment may be subject to these authorization and verification requirements.