Atlas Molded Products is seeking a Customer Service Specialist for the Sacramento, CA Facility.
Customer Service Specialist Primary Responsibilities
Responsible for managing customer orders, sample requests and all customer communication.
Monitor email and phones for customer purchase orders and requests.
Responsible for confirming product, pricing and delivery dates to customer in timely manner.
Plant contact for customers with inquiries and special requests.
Manages complaints and other customer issues effectively.
Responsible for order management system.
Responsible for entering all customer orders and new item upload requests into PeopleSoft ERP System.
Maintains order logs for plant as needed.
Customer Service Specialist Experience
- Minimum of 1 year in customer service experience.
- Preferred experience in a manufacturing environment.
Customer Service Specialist Knowledge, Skills & Abilities
- Must be fluent in English language; including reading, writing and verbal.
- Must be fluent in Microsoft Word and Excel.
- Experience with ERP System and Microsoft Outlook is preferred.
Customer Operations Specialist Education, Licenses & Certifications
- High school diploma or general education degree (GED) preferred.
- College degree preferred.
Customer Operations Specialist Additional Information
- The duties of this job may vary slightly across divisions and locations. This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job.
- To perform this job successfully an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Please note this position is onsite.
Total Compensation
- Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts.
Atlas Roofing Corporation is an Equal Employment Opportunity Employer.
No calls or agencies please.
AMP3