Account Executive | Managed IT Services for SMB 175K++

Living Talent

Cleveland, OH

JOB DETAILS
SALARY
$75,000–$100,000 Per Year
SKILLS
Best Practices, Business-to-Business (B2B), Cloud Computing, Consultative Sales, Consulting, Customer Relationship Management (CRM), Customer Retention/Renewal, Data Recovery, Disaster Recovery, Endpoint Security, Information/Data Security (InfoSec), Insurance, Internet Security, Lead Generation, Management of Information Systems/Technology (MIS), Microsoft Product Family, Mobile Devices, Needs Assessment, Onboarding, Operational Audit, Operations Security (OPSEC), Organizational Skills, Penetration Testing, Phishing, Policy Development, Problem Solving Skills, Proposal Writing, Protective Services, Revenue Growth, Risk Management, Sales, Sales Management, Sales Pipeline, Sales Qualification, Sales/Support Engineering (SE), Security Information and Event Management (SIEM), Service Delivery, Simulation, Social Networking, Team Player, Technical Sales, Technical Support, Web Site Monitoring, Work From Home
LOCATION
Cleveland, OH
POSTED
Today

Well‑established $500M private company growing new service lines.

This is a real opportunity to build, grow, and scale revenue with the support of deep resources and the strong organizational backing of a company committed to long‑term expansion.

  • SW Cleveland
  • Hybrid (in office, WFH, and on‑site with clients/prospects)
  • Base Salary: $75K–$100K+ (commensurate with experience and achievements)
  • Variable Compensation: $25K–$100K++

Primary Role

  • Identify, qualify, and develop IT service opportunities.
  • Manage and grow an SMB and Mid‑Market client portfolio.
  • Drive new revenue through consultative sales and structured account management.

Key Responsibilities

  • Conduct initial needs assessments to uncover operational, security, and compliance gaps.
  • Transition qualified opportunities to Sales Engineering for technical discovery, assessments, scoping, and proposal creation.
  • Present and position IT service offerings, including:
    • Managed IT Services: monitoring, backup/recovery, disaster recovery
    • Cybersecurity Services: endpoint protection, SIEM/SOC, penetration testing, security awareness training, phishing simulation, dark web monitoring
    • Cloud Productivity & Collaboration: Microsoft 365, hosted email, mobile device management
    • Data Protection & Compliance: policy development, cybersecurity insurance consulting
    • IT Projects & Hardware: deployments, upgrades, infrastructure implementation
  • Partner with internal teams to ensure accurate onboarding and service delivery.
  • Generate qualified leads through targeted outreach and social networking.
  • Retain customers through proactive engagement and follow‑up.
  • Manage CRM activities and maintain pipeline accuracy.
  • Deliver tailored proposals and address client challenges (with technical support from Sales Engineering).
  • Advise clients on compliance, risk management, cybersecurity trends, and IT best practices.

Required Skills & Experience

  • Demonstrated success in customer retention and account growth.
  • B2B sales experience with SMB and Mid‑Market accounts.
  • Proven outbound lead generation and pipeline management.
  • Process‑oriented approach to sales and account management.
  • Creative problem‑solving abilities.
  • Collaborative work style with cross‑functional teams.
  • Professional stability and consistent career track record.

About the Company

L

Living Talent