The Account Executive is the leader of multi-level risk management team responsible for translating risk and loss profiles into solutions which include program design and pre and post loss risk strategies. They build long term trusted advisor relationships with clients, producers, and associates supporting business growth. The Account Executive drives accountability for execution of account strategies, by delegating and empowering account managers and account analysts supporting client team. The Account Executive always adheres to Lockton cultural values, and treats fellow associates, clients, and vendors with dignity and respect.
Maintaining Client Relationships
Maintains and enhances Lockton's relationships with existing Clients by executing proactive, creative, and on-going contact initiatives. Proactively understands the requirements and needs of a Client account.
Client Consulting Services
Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations. Consults with Clients to review investment options, bender services, fees, strategies and goals.
Ongoing Client Support
Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience. Reviews and issues profitability assists on all "fee-at-risk" proposals.
Business Development and Growth
Assists in the establishment and attainment of revenue goals for existing and new business. Provides input in the development and implementation of policies and procedures, as well as operating and strategic plans within area of specialty.
Relationship Building and Coordination
Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers. Oversees issue-resolution between Client and the Vendor. Coordinates market selection for new and renewal business on designated accounts. Initiates and duplicates new business report activities.
Cross-Selling and Program Development
Generates new business opportunities through cross-selling. Negotiates program terms and costs.
Account Management and Support
May help coordinate the day-to-day administrative activities among those servicing the Client's account including the coordination of all support services such as claims and loss control. Provides information, concepts, techniques, and programs to department Associates to improve and enhance working knowledge.
Professional Development and Training
Mentors and trains junior-level staff. Researches and understands industry trends, product development government regulations.
Other Responsibilities
Performs other responsibilities and duties as needed.