Budget Management, Business Support, Communication Skills, Contract Negotiation, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Develop and Maintain Customers, Financial Management, Forecasting, Leadership, Major Accounts, Market Trend Analysis, Marketing, Marketing Strategy, Material Moving, Mentoring, Negotiation Skills, Organizational Skills, Outbound Marketing, Performance Management, Productivity Management, Quality Management, Quality Metrics, Request for Proposals (RFP), Strategic Planning, Team Player, Willing to Travel
LOCATION
FL
POSTED
21 days ago
JOB SUMMARY
The Account Director leads major client relationships and shapes long-term strategic direction across integrated marketing programs. This role manages financial performance, oversees internal and external collaboration, negotiates contracts, supports new business efforts, and mentors account teams to ensure high-quality outputs and client satisfaction.
WHO WE'RE LOOKING FOR
Strategic, consultative leader with strong executive presence
Skilled communicator confident in senior-level conversations
Experienced operator with strong financial management skills
Relationship-builder capable of fostering long-term trust
Collaborative partner energized by integrated work across teams
Leader who mentors and develops high-performing teams
RESPONSIBILITIES
Lead strategic planning and relationship management for large client portfolios
Manage forecasting, budget oversight, and financial performance
Oversee contract negotiations, renewals, and scope development
Partner with New Business team on RFPs, proposals, and proformas
Present confidently at client meetings and industry events
Apply data, insights, and market trends to strategic recommendations
Mentor and develop Account Supervisors, Managers, and Coordinators
Ensure alignment across Media, Creative, Content, PM, and Digital
Identify opportunities for growth within portfolios
Maintain high-quality standards across all deliverables
REQUIREMENTS
7-10+ years of account leadership experience in an agency environment
Experience managing multimillion-dollar accounts or portfolios
Strong negotiation, presentation, and strategic-thinking skills
Proven leadership and mentorship experience
Deep understanding of integrated marketing strategy
Ability to travel for client meetings and industry events
Ability to transport marketing materials, signage, and activation assets
OUR COMMITMENT TO CULTURE:
At Miles Partnership, we are driven by our commitment to actively evolve inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve. We will make intentional actions to build a work culture where our team members are always heard, empowered and valued. We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead a movement across the broader tourism industry to influence social change and ensure open access to travel for all.
Miles Partnership, LLLP are equal employment opportunity employers.