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Account Director (I)

NCR VOYIX

ATLANTA, GA

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JOB DETAILS
SKILLS
Banking Operations, Banking Services, Business Administration, Business Case, Business Development, Cadence, Candidate Screening, Communication Skills, Consultative Sales, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Genetics, Infrastructure Software, Manufacturing Management, Meet Sales Quota, Performance Metrics, Problem Solving Skills, Product Management, Professional Services, Profit & Loss, Recruiting/Staffing Agency, Relationship Management, Resolve Customer Issues, Restaurant, Retail, Sales, Sales Campaigns, Sales Management, Sales Pipeline, Sales Prospecting, Sales Support, Solution Sales, Strategic Accounts, Strategic Planning
LOCATION
ATLANTA, GA
POSTED
9 days ago


About NCR VOYIX



NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.











Title: Account Director - Retail


Location: Atlanta, GA




In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to be developed profitable sales of NCR’s Retail portfolio into retail customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR’s Retail customers in the UK. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.




Key areas of responsibility:



+ Understand the retail industry (including competitor landscape) and articulate the business value of NCR’s Retails solution portfolio to our customers


+ Capturing and updating opportunities for the sales funnel. Manage the sales funnel opportunities from pipeline to closure.


+ Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability


+ Matching customer business objectives with NCR self service solutions that deliver value to the end customers. Work to build a business case with the customer and internally


+ Developing strategic account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials


+ Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts


+ Key liaison between the customer, sales support teams, the factory, product management and other internal resources


+ Responsible for any prospect opportunity within their assigned account base


+ Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions


+ Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities. Manage your opportunity funnel accordingly.


+ Obtain customer or industry information that assists in responding to customer's needs and requirements


+ Capitalizes on industry knowledge and customer contacts to uncover future business opportunities


+ Responds to competitive threats to maximize NCR’s customer retention rate


+ Understand the formal and informal decision-making process within each of the accounts and drive go regular cadence/governance accordingly.



Basic Qualifications:





+ Bachelor’s degree in Engineering, Business or Commerce (MBA preferred)


+ 5+ years of proven sales experience


+ Experience in the Retail industry


+ Experience in selling solutions – infrastructure & software applications are highly advantageous


+ Proven sales success in attaining quota objectives


+ Proven success in managing account relationships


+ Ability to develop senior level business relationships with customers.


+ Demonstrated performance and ability to sell value through a Consultative Selling approach



Offers of employment are conditional upon passage of screening criteria applicable to the job




EEO Statement


Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.




Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes




“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”





Help us run the world's top brands.




At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.




We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

About the Company

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NCR VOYIX