Administrative Skills, Billing, Brokerage, Communication Skills, Compensation and Benefits, Consulting, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Data Analysis, Detail Oriented, Develop and Maintain Customers, Ecosystems, Establish Priorities, Health Insurance, High School Diploma, Human Resources, Human Resources Analytics, Identify Issues, Industry/Trade Analysis, Insurance, Leadership, Licensing, Management Consulting, Marketing, Materials Management, Microsoft Excel, Microsoft Office, Operational Support, Organizational Skills, Presentation/Verbal Skills, Process Management, Proposal Writing, Reconciliation, Regulations, Request for Proposals (RFP), Resolve Customer Issues, Risk, Risk Management, Sales, Sales Management, Service Delivery, Support Documentation, Team Player, Time Management, Underwriting, Writing Skills
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview:
Insurance Marketing Center (IMC), now part of Gallagher, provides customized solutions and support that enable insurance agencies to focus on growing and strengthening client relationships. IMC offers expertise across carrier contracting and appointments, licensing, quoting, sales and product training, enrollment, underwriting, compliance, renewal strategies, and more. To learn more, visit www.imctr.com.
As a Gallagher company, IMC combines the personalized service of a specialized organization with the resources and global reach of one of the world's leading insurance brokerage, risk management, and consulting firms.
IMC is seeking an Account Coordinator to join our growing team. In this role, you will support client retention efforts by delivering exceptional service, coordinating key account activities, and serving as a trusted resource to clients and carrier partners. This is an excellent opportunity to learn from experienced industry professionals, develop your expertise in employee benefits and insurance, and build a rewarding career with a recognized industry leader.
How you'll make an impact:
- Assist with open enrollment materials, renewal presentations, and client communications.
- Gather and organize information related to underwriting, marketing, analytics, and HR services.
- Maintain accurate client, policy, and broker records within AMS and CRM systems.
- Coordinate the RFP process, including carrier outreach, submissions, and deadline tracking.
- Prepare client proposals, renewal documents, and supporting materials for Account Managers.
- Maintain carrier updates and assist with scheduling client and carrier meetings.
- Resolve client billing inquiries and coordinate invoice reconciliation with carriers.
- Process and troubleshoot member enrollments within benefits administration and carrier systems.
- Generate and distribute client reports, ensuring accuracy and timely delivery.
- Stay current on industry trends, products, and regulatory changes.
- Provide administrative and operational support as assigned.
Compensation:
The target salary range for this position is $50,000 to $60,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.
Required:
- Minimum of 1 year of related administrative work experience required.
- High School Diploma or GED required.
- Health care and/or health insurance experience strongly preferred.
- Strong organization and written/verbal communication skills.
- Strong attention to detail and conscientiousness.
- Efficient prioritization and time management skills.
- Demonstrated customer service focus.
- Tech savvy; must have intermediate skills in Microsoft Office suite, specifically Excel.
- Ability to quickly learn multiple software systems.
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Compensation and benefits:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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Gallagher
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.