Account Clerk - Ambulance Billing

Department: Finance

Pay Grade: A7

FLSA Status: Nonexempt

JOB SUMMARY

Performs specialized accounting and clerical duties for the Finance Department, particularly as applied to ambulance accounts, and provides primary customer service duties related to ambulance and backup to the Cash Office.

ESSENTIAL JOB FUNCTIONS

• Tracks ambulance receipts by run and account number.
• Acts as a contact with other City departments to facilitate customer service.
• Maintains accounts receivable customer accounts on computer as pertaining to ambulance billing.
• Works with various insurance companies and our ambulance software company, uploading and tracking the ambulance run information from our Fire Department and medical facilities.
• Notifies insurance carriers per provider agreements as required.
• Computer data processing.
• Maintains Finance Department filing system related to accounts receivable with ambulance billing.
• Conducts extensive research on ambulance accounts in compliance with approved requests for information.
• Maintains fiscal records for City of Page Fire Department Ambulance Service.
• Corresponds with ambulance customers and insurance companies verbally and in writing.
• Provides as back-up to the front cashier’s duties when needed due to coverage or questions.
• Performs other related duties as assigned.

QUALIFICATIONS

Education and Experience:

• High School Diploma required
• Two (2) years of related bookkeeping experience and public contact; experience in fiscal record keeping and ambulance/medical billing.
• or any equivalent combination of training and experience is acceptable.

Licenses or Certifications:

• Valid State driver’s license. Must be bondable.

Special Requirements:

• This is NOT a remote position.

Knowledge, Skills and Abilities:

• Knowledge and understanding of the International Classification of Diseases (ICD) Handbook and comprehension to analyze specific reports issued from medical agencies.
• Knowledge of bookkeeping principles and procedures, modern office practices, equipment and clerical techniques.
• Knowledge of modern office practices, procedures, equipment and clerical techniques.
• Skill in personal computers including word processing, database, spreadsheets; copy machine; postage machine; fax machine; ten key and medical billing software.
• Ability to make arithmetic computations and tabulations rapidly and accurately including correctly counting change.
• Ability to demonstrate excellent proficiency in mathematics, oral and written command of English.
• Ability to establish and maintain effective working relationship with employees.
• Ability to use listed tools and equipment.
• Ability to follow standard office environment safety requirements.
• Ability to objectively evaluate complaints and apply standard procedures to each situation. “Difficult Customer” training or experience is required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee must exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The following physical abilities are required: fingering, hearing, mental acuity, speaking, and talking.

WORK ENVIRONMENT

The work environment is a relatively safe, secure, and stable work environment that is often dynamic and requires sensitivity to change and responsive to changing goals, priorities, and needs.

Page has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

E.O.E. Page does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.