Account Associate - State Farm Agent Team Member

Andrew Robinson - State Farm Agent

Shreveport, LA

JOB DETAILS
SKILLS
Baseball, Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Licensing, Marketing, Operations, Organizational Skills, Reimbursement, Sales Management, Secondary School, Service Delivery, Time Management, Training/Teaching, Underwriting
LOCATION
Shreveport, LA
POSTED
12 days ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I was born and raised in Shreveport and graduated from C.E. Byrd High School. I went on to play baseball at Louisiana College, where I began my insurance career as a State Farm team member. I’ve always had a goal of owning my own business and serving my community, which led me to open my agency in 2021.


Since then, our team has earned multiple company and industry awards, including State Farm Ambassador Travel, Chairman’s Circle, and Honor Club, all driven by our commitment to delivering reliable service and protecting what matters most to our customers.


For our team, we offer bonus opportunities, reimbursement for licensing costs, and a strong focus on work-life balance.


Our office culture is goal-oriented, supportive, and team-driven. We’re looking for someone who is motivated, dependable, and takes pride in delivering great customer service - someone who wants to grow with a high-performing team and build a long-term career.


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Andrew Robinson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


About the Company

A

Andrew Robinson - State Farm Agent