Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Licensing, Marketing, Multilingual, Operations, Organizational Skills, Spanish Language, Time Management, Training/Teaching, Underwriting
- Licensing paid by agency
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Matt Brandt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish (required).
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Matt Brandt - State Farm Agent