You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. ROLE DESCRIPTION: As an Account associate you are vital to our daily business operations and customers’ success.
Numbers & Facts
Location
Pinole, CA
Job Type
Full-time
Description
Benefits:
401(k) matching
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As an Account associate you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
Sale insurance products offered by State Farm.
QUALIFICATIONS:
Property & Casualty and Life only/ Accident &Health license is required prior to employment.
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.