Account Associate - State Farm Agent Team Member

Lacey Brown - State Farm Agent

Omaha, NE

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JOB DETAILS

SKILLS

Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Football, Insurance, Law Enforcement, Licensing, Marketing, Operations, Organizational Skills, Reimbursement, Scholarship, Team Building, Time Management, Training/Teaching, Underwriting

LOCATION

Omaha, NE

POSTED

30+ days ago

Benefits:

License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and lead a close-knit team of five, built on strong values, community involvement, and a true family-first mindset. As a second-generation State Farm agent, I grew up around this business and bring years of industry experience into how I lead and support my team. I attended Washington State University and am a proud parent of four very active kids, so I understand firsthand the importance of balance, flexibility, and showing up for what matters most.

Giving back is at the heart of our agency. We’re deeply involved in our community through the Chamber of Commerce, local food bank volunteering, youth and semi-pro football sponsorships, scholarship programs, community dinners, Fourth of July events, and ongoing support of local law enforcement and first responders. That commitment has been recognized through honors like Business Leader of the Year, Woman-Owned Business of the Year, and a Congressional Letter of Recognition for community involvement.

For our team, we offer a 401k, licensing reimbursement, earned bonus days, additional PTO opportunities, free snacks and drinks, team lunches, outings, and early office closures on Fridays. Our culture is family-oriented, supportive, and driven by the belief that attitude and effort matter. We’re looking for motivated, growth-minded team members who take initiative, think creatively, and want to build something meaningful alongside people who truly care.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Lacey Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.

Account Associate - State Farm Agent Team Member

Lacey Brown - State Farm Agent

Omaha, NE

About the Company

Lacey Brown - State Farm Agent

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