Account Associate - State Farm Agent Team Member

AJ Fraley - State Farm Agent

Newport News, VA

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JOB DETAILS

SKILLS

Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Financial Services, Funding, Futures, Homeless Services, Insurance, Licensing, Life Insurance, Marketing, Operations, Organizational Skills, Team Building, Team Player, Time Management, Training/Teaching, Underwriting

LOCATION

Newport News, VA

POSTED

5 days ago

Benefits:

Simple IRA
Licensing paid by agency
Group Health
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency opened in 2008 and currently has a small but highly experienced team of two. Before becoming an agent, I spent 18 years working for a life insurance agency, which gave me a strong foundation in financial services and helping families protect their futures. I also hold financial designations through The American College of Financial Services. I’m married and have one daughter who inspires everything I do.

We’re deeply involved in the community, sponsoring multiple events throughout the year, including a 5K race, a golf tournament, and a 10K race. Personally, I also volunteer at a homeless shelter every Christmas Eve and Christmas Day — giving back is something that truly matters to me.

We offer PTO, annual bonuses, a hiring bonus once licensing is completed, and a Simple IRA to support our team’s growth and well-being. Our culture is centered around learning, generosity, and continuous development. Both of my current team members have been with me for a long time, and together we’ve built a workplace that’s both professional and fun.

I’m looking for someone who brings expertise or a hunger to learn, someone who thrives in a collaborative environment where growth and giving back are equally valued.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for AJ Fraley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.

Account Associate - State Farm Agent Team Member

AJ Fraley - State Farm Agent

Newport News, VA

About the Company

AJ Fraley - State Farm Agent

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