Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Insurance, Licensing, Marketing, Multilingual, Operations, Organizational Skills, Spanish Language, Time Management, Training/Teaching, Tuition Fees, Underwriting
LOCATION
Miami, FL
POSTED
29 days ago
Benefits:
Licensing paid by agency
Health stipend
Signing bonus
Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
ABOUT OUR AGENCY: Our agency opened in 2024 and has quickly grown into a team of seven. Before becoming an agent, I spent time in corporate America, but I was always driven by the desire to help people make better financial decisions and truly make an impact in their lives.
I’ve had the opportunity to live and work in a variety of places, including Jamaica, Antigua, and Canada, and have met people from many different backgrounds. That experience has shaped how I connect with others - I’m comfortable building relationships with people from all walks of life and value diversity in both our team and our customer base.
For our team, we offer group life insurance, a heath stipend, a signing bonus when licensing is obtained before start date, and a strong emphasis on work-life balance. We will also cover all licensing costs up front.
Our office culture is motivated, growth-focused, and results-driven. We’re looking for someone who is coachable, tech-savvy, and a true go-getter—someone who takes initiative, gets the job done, and is eager to grow as part of a fast-paced and supportive team.
ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Dionne James - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.