Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Marketing, Operations, Organizational Skills, Sales Management, Time Management, Training/Teaching, Underwriting
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Flexible schedule
- Free food & snacks
- Paid time off
- Competitive salary
- Opportunity for advancement
- Training & development
Customer Service Representative
ROLE DESCRIPTION:
As State Farm Customer Service Representative for Tammy Johnson insurance Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage client accounts and update information in the database.
- Assist clients with policy changes and inquiries.
- Process insurance claims and follow up with clients on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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Tammy Johnson - State Farm Agent