Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Marketing, Operations, Organizational Skills, Reimbursement, Risk Management, Team Player, Time Management, Training/Teaching, Underwriting
LOCATION
Knoxville, TN
POSTED
30+ days ago
Benefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: Our agency opened in 2025 and is a growing team of three with exciting plans to expand. Before becoming a State Farm agent, I worked as a team member for another agent, building a strong foundation in the business.
I hold a Risk Management & Insurance degree from Eastern Kentucky University and enjoy staying active through golf and exercise. We stay highly involved in the community through local festivals, school partnerships, and connecting with local businesses.
For our team, we offer PTO, paid holidays, a Simple IRA, a monthly health stipend, life insurance, uncapped commission, and multiple bonus opportunities including profit sharing and performance-based incentives.
Our office culture is close-knit, competitive, and community-focused. We’re looking for someone who is ambitious, driven, and eager to succeed - someone who wants to be part of a team that works hard, supports each other, and is passionate about making an impact locally.
ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Trey Boggs - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.