Claims Processing, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Licensing, Multitasking, Resolve Customer Issues, Revenue Growth, Track Customer Issues, Training/Teaching
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Flexible schedule
ROLE DESCRIPTION:
As a Account Associate - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Â Opportunities for licensing and and advancement to full-time.
Candidates for this part time role can choose from a 9:00am - 1:00pm or 1:00pm - 5:00pm shift.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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B.J. Jordan - State Farm Agent