Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Marketing, Operations, Organizational Skills, Time Management, Training/Teaching, Underwriting
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’m a native Nevadan and have proudly called Elko home for over 20 years. I’ve been with State Farm since 2002 and opened my agency in 2008, building a strong presence in a community where neighbors truly support one another.
Our agency has grown into a team of thirteen dedicated professionals who are knowledgeable, supportive, and committed to delivering exceptional customer service every day.
For our team, we offer a 401(k), health benefits, a hiring bonus, and a strong focus on work-life balance.
Our office culture is team-oriented, service-driven, and rooted in community values. We’re looking for someone who is motivated, dependable, and takes pride in helping others—someone who wants to grow as part of a team that values both people and performance.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shabonya Dutton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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Shabonya Dutton - State Farm Agent