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Account Associate - State Farm Agent Team Member

Ayanna Ford-Bogan - State Farm Agent

Covington, GA

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JOB DETAILS
SKILLS
Business Development, Business Operations, Claims Processing, Communication Skills, Community Health, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Healthcare Management, Insurance, Leadership, Marketing, Operations, Operations Management, Organizational Skills, Reimbursement, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Underwriting, Vision Plan
LOCATION
Covington, GA
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a team of eight who work together in a supportive and collaborative environment. Before becoming an agent, I worked as an operations manager for a healthcare group and as a sales consultant with Aflac, experiences that helped shape my leadership style and focus on strong customer relationships.

Community involvement is a major focus for our agency. We’ve hosted community health fairs, coat and turkey giveaways, and actively participate in local outreach efforts. Our business was honored with the Minority Business Award in 2025 and recognized by the Georgia Business Journal as a regional winner for insurance.

For our team, we offer group life insurance, health, dental, and vision benefits, and a 401(k) retirement plan.
Our culture is very family-oriented, with many team members balancing work and family life. We enjoy group activities and work hard to maintain a cohesive, supportive environment. We’re looking for someone who is detail-oriented, ethical, and collaborative—someone who values being part of a team and focuses on what’s best for the whole group.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ayanna Ford-Bogan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

About the Company

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Ayanna Ford-Bogan - State Farm Agent