Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Marketing, Operations, Organizational Skills, Reimbursement, Time Management, Training/Teaching, Underwriting
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 1982 and has built a strong reputation over the years with a close-knit team of three. I’ve spent my entire career in the insurance industry, including time as a claims adjuster, which has given me deep industry knowledge and a strong understanding of how to best serve our customers.
I’m a graduate of California State University, Sacramento, and outside of the office, I enjoy spending time on the water as a catamaran captain. I’m married with children, and family plays an important role in both my personal life and how I run the agency. We stay actively involved in the community through organizations like the Auburn Chamber of Commerce, the Downtown Business Association, and local volunteer efforts.
For our team, we offer bonuses and additional time off when goals are met, a Simple IRA, work-life balance, reimbursement for licensing costs, and of course, plenty of coffee to keep things running smoothly.
Our office is located in a great downtown area and has a welcoming, family-like atmosphere. We’re looking for a self-starter who is motivated, independent, and able to work well within a team. If you’re someone who takes pride in your work and enjoys being part of a supportive, established office, this could be a great fit.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Frank Lewis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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Frank Lewis - State Farm Agent