At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers compensation, employee benefits, surety, and financial products and services to clients nationwide.
More information is available at www.alliant.com.
SUMMARY
Responsible for providing customer service and administrative/operational support to assist the service team in supporting new and existing accounts. This role is operational in nature and focuses on accuracy, organization, and timely execution.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Creates prospect and customer files on shared files
Assists with the implementation of the off-system client workbook and review of in-house build workbooks
Track required client materials and documentation for implementation of plans/products/marketing communication/files
Provide administrative training on the benefit admin sites that clients will utilize day to day
Perform any audit discrepancies within the system and external carrier discrepancies
Support Account Executives with the preparation of new client implementation and renewals
Scheduling touchpoint calls with the client to ensure that all discrepancies and/or issues are being addressed
Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
Performs other duties as assigned.
QUALIFICATIONS
EDUCATION/EXPERIENCE
High School Diploma or equivalent combination of education and experience
Bachelors Degree
Two (2) or more years related work experience
Valid Insurance License
Must continue to meet Continuing Education requirements for license renewal
SKILLS
Good verbal and written communication skills
Good customer service skills, including telephone and listening skills
Good problem solving and time management skills
Intermediate typing skills (30 - 35 wpm)
Ability to work within a team and to foster teamwork
Ability to prioritize work for multiple projects and deadlines
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We are proud to provide comprehensive, high quality employee programs to meet employees needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the "Apply" button.
Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.
Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com
For more information on Alliant Insurance Services benefits, please visit www.alliant.com/about/careers/benefits