Posting Details
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Posting Summary
Logo Posting Number RTF00110PO26 USC Market Title IT Customer/Product Support Tech Link to USC Market Title https://uscjobs.sc.edu/titles/156321 Business Title (Internal Title) Access Project Specialist Campus Columbia Work County Richland College/Division Division of Administration and Finance Department DAF Carolina Card Office Anticipated Hiring Range $57,779 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule
Type of Staff Position Staff Time-Limited (STL) Basis 12 months Job Search Category Information Technology
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for Research Grant or Time-Limited Positions Are Indicated Below
The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
South Carolina Retirement Yes State Insurance Programs Yes Annual Leave Yes Sick Leave Yes
Position Description
Advertised Job Summary
The University of South Carolina is seeking a skilled Business Affairs IT Technician to support the CarolinaCard office's access control and credentialing systems. This hands-on role is responsible for installing, maintaining, and troubleshooting card readers, door access systems, and associated hardware and software to ensure reliable daily operations.
The technician will monitor system performance (CSGOLD), perform routine diagnostics, and respond quickly to technical issues impacting access or meal plan functionality. This position also coordinates installation projects with vendors and contractors, provides on-site technical oversight, and trains users on proper system operation.
Successful candidates will demonstrate strong technical troubleshooting skills, the ability to work independently, and experience supporting hardware/software systems in a service-oriented environment.
Job Related Minimum Required Education and Experience
Required Certification, Licensure/Other Credentials Preferred Qualifications
Knowledge/Skills/Abilities
Job Duties
Job Duty
CarolinaCard Hardware Support
Performs hands-on technical support for CarolinaCard system hardware, including installation, programming, maintenance, repair, testing, and upgrades. Trains users on proper operation and basic troubleshooting of hardware and software components to ensure consistent system performance.
Essential Function Yes Percentage of Time 30 Job Duty
Door Access Project Management
Coordinates door access system projects by reviewing requests, assessing user needs, and working directly with contractors and vendors during installation. Provides on-site technical oversight, verifies functionality, and ensures system components are operating correctly prior to final approval.
Essential Function Yes Percentage of Time 45 Job Duty
System Monitoring and Maintenance
Monitors the CSGOLD system and supports the integration of new systems and equipment. Conducts daily system checks to confirm all CarolinaCard and access control devices are online and functioning properly.
Essential Function Yes Percentage of Time 15 Job Duty
Technical Troubleshooting and Customer Support
Responds to and resolves technical issues related to hardware, software, and access systems. Researches and diagnoses equipment malfunctions, communicates with vendors and contractors for resolution, and assists with problems related to meal plan or door access operations.
Essential Function Yes Percentage of Time 10
Position Attributes
Hazardous weather category Essential Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. No
Posting Detail Information
Number of Vacancies 1 Desired Start Date 06/01/2026 Position End Date 12/31/2028 Job Open Date 05/18/2026 Job Close Date 07/02/2026 Open Until Filled No Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 2, 2026.
Quicklink for Posting https://uscjobs.sc.edu/postings/206507 EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
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Applicant Documents
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