Access Project Specialist

University of South Carolina

Columbia, SC

JOB DETAILS
SALARY
SKILLS
Access Control, Automation, Business Skills, C++ Standard Template Library (STL), Communication Skills, Customer Relations, Customer/Client Research, Functional Testing, Funding, Hardware Administration, Hardware Components, Hardware Installation, Identify Issues, Information Technology & Information Systems, Maintenance Services, Meal Plans, Multitasking, Operations, Performance Analysis, Problem Solving Skills, Project/Program Management, Research Grants, Search Technology, Software Administration, System Integration (SI), System Operations, Systems Hardware, Systems Maintenance, Technical Support, Test Design, Testing, Vendor/Supplier Relations
LOCATION
Columbia, SC
POSTED
26 days ago

Posting Details

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Posting Summary

Logo Posting Number RTF00110PO26 USC Market Title IT Customer/Product Support Tech Link to USC Market Title https://uscjobs.sc.edu/titles/156321 Business Title (Internal Title) Access Project Specialist Campus Columbia Work County Richland College/Division Division of Administration and Finance Department DAF Carolina Card Office Anticipated Hiring Range $57,779 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

  • Monday - Friday with one hour for lunch. Business hours are 8:30 a.m. - 5:00 p.m.
  • Must be willing to work a flexible schedule to meet the needs of the department.

Type of Staff Position Staff Time-Limited (STL) Basis 12 months Job Search Category Information Technology

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

South Carolina Retirement Yes State Insurance Programs Yes Annual Leave Yes Sick Leave Yes

Position Description

Advertised Job Summary

The University of South Carolina is seeking a skilled Business Affairs IT Technician to support the CarolinaCard office's access control and credentialing systems. This hands-on role is responsible for installing, maintaining, and troubleshooting card readers, door access systems, and associated hardware and software to ensure reliable daily operations.

The technician will monitor system performance (CSGOLD), perform routine diagnostics, and respond quickly to technical issues impacting access or meal plan functionality. This position also coordinates installation projects with vendors and contractors, provides on-site technical oversight, and trains users on proper system operation.

Successful candidates will demonstrate strong technical troubleshooting skills, the ability to work independently, and experience supporting hardware/software systems in a service-oriented environment.

Job Related Minimum Required Education and Experience

  • Requires job related accreditation from a technical school or an applicable skilled trades program and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications

  • Bachelor degree in related field is preferred.

Knowledge/Skills/Abilities

  • Ability to establish working relationships with users, vendors, and office staff.
  • Familiarity with or ability to learn how to install, maintain, repair, modify, design, and test card readers and other related hardware.
  • Knowledge of office automation standards and microcomputer hardware and software.
  • Ability to communicate effectively, both written and verbally, be multi-task oriented, and be able to conduct ongoing follow-up on tasks and projects from start to finish.

Job Duties

Job Duty

CarolinaCard Hardware Support

Performs hands-on technical support for CarolinaCard system hardware, including installation, programming, maintenance, repair, testing, and upgrades. Trains users on proper operation and basic troubleshooting of hardware and software components to ensure consistent system performance.

Essential Function Yes Percentage of Time 30 Job Duty

Door Access Project Management

Coordinates door access system projects by reviewing requests, assessing user needs, and working directly with contractors and vendors during installation. Provides on-site technical oversight, verifies functionality, and ensures system components are operating correctly prior to final approval.

Essential Function Yes Percentage of Time 45 Job Duty

System Monitoring and Maintenance

Monitors the CSGOLD system and supports the integration of new systems and equipment. Conducts daily system checks to confirm all CarolinaCard and access control devices are online and functioning properly.

Essential Function Yes Percentage of Time 15 Job Duty

Technical Troubleshooting and Customer Support

Responds to and resolves technical issues related to hardware, software, and access systems. Researches and diagnoses equipment malfunctions, communicates with vendors and contractors for resolution, and assists with problems related to meal plan or door access operations.

Essential Function Yes Percentage of Time 10

Position Attributes

Hazardous weather category Essential Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. No

Posting Detail Information

Number of Vacancies 1 Desired Start Date 06/01/2026 Position End Date 12/31/2028 Job Open Date 05/18/2026 Job Close Date 07/02/2026 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by July 2, 2026.

Quicklink for Posting https://uscjobs.sc.edu/postings/206507 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Do you have at least a job related accreditation from a technical school or an applicable skilled trades program and 3 or more years of job-related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
  • Yes

  • No

    • Please describe your technical support experience.

(Open Ended Question)

    • Are you an individual that is highly motivated and able to work independently as well as part of a dynamic team?
  • Yes
  • No

Applicant Documents

Required Documents

  • Resume
  • List of References and Contact Information

Optional Documents

  • Cover Letter

About the Company

U

University of South Carolina