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Access Coordinator III (Northwest, AR)

UNIVERSITY OF ARKANSAS SYSTEM

Fayetteville, AR

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JOB DETAILS
SKILLS
Accounts Receivable, Administrative Skills, Billing, Claims Processing, Clinical Research, Clinical Support, Communication Skills, Customer Support/Service, Data Entry, Data Management, Dental Insurance, Detail Oriented, Diversity, Documentation, Establish Priorities, Healthcare, High School Diploma, Interpersonal Skills, Life Insurance, Medical Billing, Medical Office Administration, Medical Records, Multitasking, Operational Support, Organizational Skills, Patient Care, Plan Meetings, Problem Solving Skills, Process Improvement, Records Management, Team Player, Time Management, Vision Plan
LOCATION
Fayetteville, AR
POSTED
Today
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Closing Date:
05/31/2026
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular

Work Shift:

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:
REP | NWA Fayetteville Office Admin

Department's Website:

Summary of Job Duties:
We are seeking a detail-oriented individual to join our team as an Access Coordinator III at UAMS Fayetteville Family Medical Center. In this data-entry-focused position, you'll support patient care activities by ensuring accurate and efficient handling of billing processes and medical records/referrals. This role provides comprehensive administrative and operational support while serving as a key point of contact for patients and the public. Responsibilities include meeting, greeting, and assisting patients in person and by phone, coordinating appointments, and facilitating access to care through effective data management and process support.

Be part of a team that prioritizes patient access and care while working in a collaborative and supportive environment. If you are detail-oriented, skilled in data management, and passionate about supporting patient care, we encourage you to apply and contribute to our mission!
Qualifications:

Minimum Qualifications:
  • High school diploma/GED
  • Three (3) years of customer service experience, preferably in registration, billing, or scheduling in a healthcare environment.
  • Must be able to sit continuously and work on a computer throughout the day
Knowledge, Skills, & Abilities:
  • Proficiency in data entry and accuracy in handling billing and medical records.
  • Knowledge of billing processes, claim preparation, and revenue integrity principles.
  • Strong organizational and multitasking skills to manage multiple priorities.
  • Excellent interpersonal and communication skills for patient and team interactions.
  • Ability to collaborate with clinical and administrative staff to resolve issues and improve processes.
  • Familiarity with medical records management and referral coordination.
  • Commitment to supporting access to care and UAMS's mission of exceptional service.
Additional Information:

Key Responsibilities:
  • Perform accurate data entry for billing processes, including reviewing financial and billing data, preparing and reconciling charges, and supporting timely claim processing.
  • Manage patient records and referrals, ensuring appropriate documentation is obtained, transmitted, and maintained to support continuity of care.
  • Serve as a point of contact for patients by greeting, assisting, and coordinating appointments in person and via phone.
  • Collaborate with clinical and administrative teams to resolve issues, improve workflows, and enhance the patient experience.
  • Support clinic operations and access to services by performing additional duties as needed.


Salary Information:
Commensurate with education and experience

Required Documents to Apply:
Resume

Optional Documents:

Cover Letter/Letter of Application, Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:
Sitting
Frequent Physical Activity:
Hearing, Talking
Occasional Physical Activity:
Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking
Benefits Eligible:
Yes

About the Company

U

UNIVERSITY OF ARKANSAS SYSTEM