Access Coordinator I (Northwest, AR)

Access Coordinator I

Join our team as an Access Coordinator I at our Family Medical Center in Northwest, AR. In this role, you will provide comprehensive support for patient care activities. This position works under supervision and plays a key role in ensuring smooth and efficient patient interactions. The Access Coordinator I may meet, greet, and assist the public, answer telephones, and coordinate appointments in a call center environment. Additionally, this role may perform other duties as needed to support patient care activities.

Qualifications

Minimum Qualifications:

• High School, GED, or formal educational equivalent

Knowledge, Skills, & Abilities:

• Good communication skills
• Computer/basic keyboard skills
• Telephone etiquette skills
• General knowledge of office machines, including printers and scanners
• Excellent customer service skills.

Key Responsibilities:

• Provide friendly and professional support to patients and the public.
• Manage incoming calls and assist with appointment scheduling.
• Contribute to the overall efficiency of patient care activities through various support tasks.
• May perform other duties as assigned.

Salary Information: Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity

Manipulate items with fingers, including keyboarding, Reaching

Occasional Physical Activity

Walking

Benefits Eligible

No