Access Control Technician

The Access Control Technician plays a key role in our Security Integration Division, bringing technical expertise in installing, configuring, and servicing access control and video surveillance systems in commercial, multifamily residential, hospitality, education, government, detention, and other facilities. This role supports both new construction and renovation projects, often in coordination with our doors and hardware divisions. The ideal candidate will have hands-on experience, a strong technical foundation, and a customer-focused approach.

Essential Functions

Interpret and follow shop drawings, riser diagrams, and project plans to ensure accurate and timely field installationsInstall, program, and troubleshoot access control systems, card readers, electric locks, power supplies, control panels, and video surveillance components (e.g., CCTV cameras, NVRs)Pre-assemble and test system components prior to field installation to ensure operational integrityPull and terminate low voltage wiring, including Cat5e/6, coaxial, and structured cabling systemsCoordinate with door and hardware technicians to ensure seamless integration with physical access systemsInterface with general contractors, facility managers, and other on-site personnel to ensure compliance with site requirements and scope of workPerform diagnostics and respond to service calls, identifying root causes and implementing corrective actionsDocument work performed, including time tracking, materials used, and system configurationsEnsure installations comply with industry standards (BICSI, EIA/TIA) and manufacturer specificationsOther relative duties as assigned

Minimum Qualifications

1+ years of experience installing and servicing access control and surveillance systems in commercial environmentsFamiliarity with electronic hardware and devices such as card readers, strikes/maglocks, door contacts, request-to-exit devices, and network/IP cameras

Experience in programming and configuring access control software (e.g., Lenel, Genetec, Avigilon, AMAG, Openpath, etc.) is strongly preferredUnderstanding of network architecture and basic IP configuration (static IP, subnet, gateway, etc.)High school diploma or equivalent required; technical certifications or trade school a plusLow voltage electrical license preferred or ability to obtain

Knowledge, Skills, and Abilities

Proficient in the use of hand tools, power tools, and testing equipmentAbility to read and interpret blueprints, wiring diagrams, and technical manualsDetail-oriented with strong organizational and multi-tasking skillsSolid written and verbal communication skills for interacting with clients, teammates, and leadershipComfortable working on ladders, lifts, or at heights, and in construction environmentsFlexibility to work nights, weekends, or extended hours when needed to meet project deadlinesCommitment to safety procedures and maintaining clean and secure work areas