Academic Success Graduate Assistant

Job Responsibilities:

This position requires availability prior to semester courses beginning and post-semester in order to:

• Front Desk Operations & Student Staff Supervision

• Assist with hiring, onboarding, training, and supervision of 8-10 front desk student staff

• Coordinate schedules and ensure consistent office coverage; serve as primary staffing contact

• Provide coaching and accountability related to professionalism and office expectations

• Step in for front desk coverage as needed and help maintain a welcoming office environment

• Tutoring & Academic Support Coordination

• Coordinate tutoring operations in collaboration with the Director of Digital Success Coaching

• Support Lead Tutors through regular communication and assist with onboarding new tutors

• Help coordinate review sessions and other academic support programming

• Monitor tutoring usage and data using systems such as Salesforce and Tutor.com

• Student Experience & Program Support

• Support initiatives connected to CORE 101, Peer Mentors, Saints Nation, and orientation

programming

• Assist with communication, logistics, and training for student-facing programs and events

• Use platforms including Canvas and Slack as part of program coordination (training provided)

• Administrative & Project Support

• Support budget processes, including expense documentation, receipt collection, and

reimbursement

• Assist with food orders, supply coordination, and logistical prep for programming
• Help move projects forward by following up with staff, student leaders, and supervisors on

timelines

Learning Outcomes:

At the end of the Graduate Assistantship, the student should:

• Develop supervisory and leadership skills,
• Strengthen project management and organizational abilities
• Build competency in student support operations
• Gain experience with platforms such as Slack, Salesforce, Canvas, and Tutor.com.

The GA will also cultivate a professional identity aligned with careers in student affairs, higher education administration, and/or organizational leadership.

Minimum Qualifications:

• Full-time enrollment in a Maryville graduate program
• Ability to manage multiple responsibilities and follow through on details
• Professionalism, dependability, and commitment to confidentiality
• Willingness to work in person and maintain a consistent scheduled office presence

Preferred Qualifications

• Interest in supervision, operations, student affairs, or higher education administration
• Experience supervising peers, coordinating teams, or managing day-to-day operations
• Background in tutoring, orientation, peer leadership, mentoring, or student-facing work

Skills Required:

• Proficient leadership skills
• Comfort taking initiative and holding peers accountable in a professional setting
• Strong written, interpersonal, and organizational communication skills

Stipend for the academic year: $3000

Hours per week: 20

Academic Program(s): DSCI, MBA, ED, MUTH, PHTH, SPLP, OCTH