Academic Success Coach

Posting Details ================

Position Information -------------------

• Posting Number: S26278P
• Posting Date: [Insert Date]
• Closing Date: [Insert Date]
• Title: Academic Success Coach
• Working Title: Academic Success Coach
• Salary Range: $47,000 Annual (for each person)
• Employee Class: Administrator
• Department: Student Success
• Full-time/Part-time: Full-time

Benefits --------

This position is eligible for health, dental, life insurance, and other benefits through Chicago State University. Click here for a complete list of benefits: http://csu.eduhumanresourcesbenefits.htm

Job Summary ------------

The Academic Success Coach provides holistic support to undergraduate students from their freshman year through graduation. This is a grant-funded position for two years dedicated to fostering the development of academic skills, behaviors, and habits that contribute to student success in college and beyond.

The coach helps students identify and overcome obstacles while guiding them in building self-efficacy, resilience, and ownership of their educational journey. Academic Success Coaches also collaborate across campus to ensure students receive comprehensive support in academics, career readiness, and personal development.

Job Description ---------------

Partner with students to develop and strengthen study skills, time management strategies, and effective learning habits tailored to their academic needs. Motivate students to take ownership of their academic progress by fostering self-regulation, goal setting, and persistence throughout their collegiate career.

Maintain a caseload of students-including first-time freshmen, transfer students, and students on academic probation-and track their progress through proactive outreach, check-ins, and scheduled meetings. Identify and address academic, social, and personal barriers impacting student success, providing coaching or referral to appropriate campus resources, e.g., tutoring, counseling, career services, disability services.

Develop and facilitate workshops, presentations, and programming that promote retention and progression for students at every stage from first-year seminars to graduation readiness. Support campus-wide initiatives such as New Student Orientation, Welcome Week, Rise Academy cohorts, Sophomore Academy, Transfer Pathways, and Open Houses.

Collaborate with faculty advisors and staff to enhance communication, coordinate student support, and accelerate progress toward degree completion. Collect, analyze, and interpret student data to evaluate effectiveness of interventions and improve services. Participate in professional development team meetings and training sessions to remain current on best practices in student success coaching and higher education.

Minimum Qualifications ---------------------

• Bachelors degree from an accredited institution.
• Minimum of three years of experience working in higher education, academic support, student services, or a related field.
• Demonstrated ability to work effectively with diverse student populations.

Preferred Qualifications ----------------------

• Masters degree in education, counseling, student affairs, or related field.
• Experience teaching or facilitating student workshops.
• Prior experience supporting at-risk, first-generation, or underrepresented students.

Knowledge, Skills, and Abilities ------------------------------

• Knowledge of academic coaching, advising, instructional, and mentoring techniques, as well as current trends and best practices in higher education.
• Familiarity with student success programming across the student lifecycle from first-year transition to degree completion.
• Strong interpersonal communication and motivational skills with the ability to connect with students from diverse backgrounds.
• Proficiency in technology tools, including MS Office Suite and student information systems.
• Ability to balance multiple demands, manage time effectively, and collaborate with faculty, staff, and administrators to support student success.

Physical Requirement -------------------

• Work Environment: [Insert Work Environment]

Posting Specific Questions -------------------------

• Required fields are indicated with an asterisk.

Applicant Information ---------------------

• Physical Requirement: [Insert Physical Requirement]
• Work Environment: [Insert Work Environment]

Applicant Documents -------------------

• Resume
• Cover Letter
• Optional Documents
• References