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The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students, and staff that make the university what it is.
The USC Mann School of Pharmacy and Pharmaceutical Sciences (SoPPS) is seeking an Academic Program Administrator - Career and Professional Development to support the management of the Division of Healthcare and Biopharmaceutical Business graduate programs with specific focus in the following administrative functions:
• Work with the Associate Director on development of content and resources related to career and professional development for workshops for students and alumni. • Develop dedicated and competitive internship programs with employers and logistical coordination. • Establish and host industry-specific information sessions, career and internship fair(s) for programs. • Provide administrative support internships and Enterprise Team Projects (ETPs). • Strong and demonstrated ability to work in a team. • Grow and maintain alumni and employer databases and integrate with engagement platforms. • Administer alumni and internship surveys to organize data for program reviews, school, and accreditation requirements. • Liaison with USC and SoPPS infrastructure to create engagement opportunities for alumni. • Utilize databases to manage and monitor student, alumni, and other program data. • Supports program and faculty with the administration of selected courses and serves as a key point-of-contact for student communications and disseminates course-related information, including occasional night and weekend requirements. • Manages day-to-day academic program activities including scheduling of classes and organizing classrooms to accommodate program needs. • Qualitative and quantitative data analysis to synthesize information and extract key insights regarding student outcomes and program effectiveness. • Resolves problems and questions referred by program students, faculty, and staff.
The successful candidate will support the planning and development of program content and delivery to students preparing for business careers in the healthcare, biopharmaceutical, consulting, health insurance, and medical technology industries. This candidate will help to expand our existing instructional capabilities to continue to attract highly competitive candidates domestically and globally.
The ideal candidate should have broad experience in independently working with current and prospective students, exceptionally strong communication skills at both the professional and corporate level, and proficiency conveying technical and educational information to both a domestic and international market. The position is high visibility, and the individual will be a representative of the division with biopharmaceutical, health-system, insurance, consulting, and other industries where the graduates of the programs are employed. In addition, this candidate should embrace both a passion for professional graduate education and classroom instruction.
This position is based in the Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences in the Department of Pharmaceutical Health Economics and Schaeffer Center for Health Policy & Economics at USC.
Minimum Requirements
Minimum Education: Bachelor's degree Minimum Experience: 4 years of experience in a related position Minimum Field of Expertise: Directly related professional experience in area of program specialization
Preferred Qualifications
Master's degree preferred MS/MA in Human Resources, Student Development in Higher Education, Postsecondary Administration and Student Affairs, Professional Science Masters in Biotechnology or similar highly preferred.
Preferred Experience
2-5 years of experience in career development services and support internal/external in academia or talent acquisition, preferably in healthcare or the biopharmaceutical industry 2+ years of employer relations and engagement experience with hiring managers Broad experience working with students, training, educational development, and guidance on both a domestic and global basis Strong project management and new process development and implementation within an academic setting Previous experience supporting academic programs including faculty and LMS support highly desirable Experience and comfort with post-graduate education counseling and the experience to work independently and provide well-designed and executed activities to support and expand the goals of the educational program Experience with Brightspace, Zoom, Workday, Office 365, Qualtrics, Google Drive, Box, Constant Contact, Canva, LinkedIn Exceptional internal and external customer service skills for relationship development Employer relations management and/or career services/professional development Experience with contracts
Annual Base Salary Range
The annual base salary range for this position is $76,000 - $79,000.
USC is an Equal Opportunity Employer
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.
Reasonable Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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