Academic Advice, Communication Skills, Customer Support/Service, Leadership, Microsoft Office, Multitasking, Nursing, Onboarding, Organizational Skills, Policy Implementation, Presentation/Verbal Skills, Process Improvement, Record Keeping, Team Player, Time Management, University/School Policies, Writing Skills
LOCATION
Tucson, AZ
POSTED
4 days ago
Academic Advising:
Academic Advising of entry nursing program students completed through email, phone, in person, and Zoom interactions.
Academic Advising includes student support of navigating university policies, such as general education, in addition to College of Nursing specific policies and practices.
Ensures that Academic Advising resources are published and distributed to students.
Coordinates transfer credit evaluation with Academic Advising leadership and faculty.
Assists students navigating academic eligibility policies to support student success.
Respond to student inquiries and concerns in a professional, timely manner.
Student Outreach:
Using student data to ensure student success. This will involve using student data and tracking tools to ensure student persistence and enrollment, implementation of university policies (e.g. course repeats), and degree requirement completion.
Program Administration:
Maintain undergraduate student advisement reports, making appropriate exceptions.
Complete student degree audit worksheets and complete degree checks or gradpath forms.
Maintain proper records of students in the program and progression through it.
Student Onboarding/Orientation:
The Academic Advisor II will collaborate other CON team members to curate resources, videos, and presentations to help orient students to the University, campus resources, and the College of Nursing.
Responsible for delivering advising presentations to new students as well as associated student advising.
Knowledge, Skills and Abilities:
Strong, professional written and verbal communication skills, including public speaking.
Ability to support and advise students with degree completion.
Excellent organizational skills, ability to multi-task, meet deadlines, and manage competing priorities.
Strong customer service skills.
Ability to work independently and as part of a team in a fast-paced, service-oriented office environment - including responding to walk-in questions.
Ability to continually improve processes to enhance the student experience.
Ability to effectively use administrative systems, databases and standardized software programs, including Microsoft Office Suite.