Academic Advisor I

Utah Valley University

Orem, UT

JOB DETAILS
SALARY
$44,341–$52,166 Per Year
SKILLS
Academic Advice, Best Practices, Case Management, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Dental Insurance, Documentation, Employee Assistance Plan, Follow Through, Health Plan, Higher Education, Information Technology/Systems Audit, Interpersonal Skills, Needs Assessment, Presentation/Verbal Skills, Process Management, Set Goals, Support Documentation, Team Player, Time Management, Tuition Fees, Vision Plan, Writing Skills
LOCATION
Orem, UT
POSTED
7 days ago

Academic Advisor I

Salary

$44,341.00 - $52,166.00 Annually

Location

Main Campus - Orem

Job Type

FT Exempt Salaried Staff

Job Number

FY2606222

Division

VP Student Affairs

Opening Date

07/17/2026

Closing Date

8/2/2026 11:59 PM Mountain

First Review Date

07/26/2026

Required Documents Needed to Apply

Resume

Cover Letter

Applicant Support

1-855-524-5627

Support@schooljobs.com

  • Description
  • Benefits
  • Questions

Position Announcement

Shape the future by helping college students succeed - UVU offers the opportunity you've been seeking. UVU Academic Advisors serve as intentional partners who guide students through academic planning, decision-making, and navigating the university. They promote persistence and completion by delivering proactive, data-informed advising aligned with institutional priorities and policies. Advisors manage substantial caseloads while providing high-quality support, applying policies accurately, and documenting interactions within a coordinated care approach.

Summary of Responsibilities

  • Student Readiness and Learning: Engage students in advising interactions that support measurable growth in readiness, understanding, and responsibility. Provide direct academic advising through scheduled and/or drop-in appointments, maintaining strong availability and proactively managing caseloads and follow-through. Support academic readiness by helping students clarify goals, understand requirements and policies, and identify next steps toward progress and completion. Promote increasing student responsibility, self-authorship, and independent decision-making. Tailor advising approaches to students' developmental stage and academic context using appropriate practices.
  • Care Coordination, Documentation, and Assessment: Document advising interactions, manage cases, respond to alerts, and coordinate referrals using institutional systems. Collaborate with campus partners to ensure effective handoffs, timely follow-up, and continuity of care. Contribute to assessment efforts by documenting learning outcomes, readiness indicators, and student next steps.
  • Professional Contribution & Engagement: Contribute to coordinated outreach efforts. Document advising interactions, respond to alerts, manage cases, and complete referrals with follow-up to ensure continuity of care. Support unit- and division-wide initiatives. Participate in meetings, trainings, and initiatives while contributing to assessment, collaboration, and continuous improvement efforts.
  • Documentation, Preparation, & Coordination: Complete accurate and timely documentation of advising interactions. Conduct appropriate follow-up communication with students. Coordinate with campus partners to initiate referrals, share relevant student information, and complete follow-up to ensure timely, continuous support for student success.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree plus one year of related experience totaling five years.

Preferred Qualifications:

College-level academic advising experience is preferred.

Knowledge / Skills / Abilities

Knowledge

  • Knowledge of and commitment to the university's mission, values, and student success goals.

  • Knowledge of academic advising theory, student development principles, and best practices.

  • Knowledge of academic policies, curriculum structures, degree requirements, and institutional processes.

  • Knowledge of technology platforms, advising systems, and tools used to support student success.

  • Knowledge of coordinated care models in higher education and the use of institutional tools to support referrals, case management, outreach, and student success workflows.

  • Knowledge of student learning and developmental outcomes related to academic advising, including academic decision-making, goal clarification, responsibility, and practical competence, as articulated in the CAS Standards for Academic Advising Programs.

Skills

  • Strong analytical and problem-solving skills applied to student and advising scenarios.

  • Excellent written, oral, and interpersonal communication skills.

  • Strong organization, time management, and workload management skills.

Abilities

  • Ability to interpret and apply academic policies and procedures with sound judgment.

  • Ability to use data, advising systems, and degree audit tools to support student success.

  • Ability to assess student needs, provide appropriate guidance, and make referrals within advising scope.

  • Ability to facilitate developmental advising conversations that promote informed decision-making and student accountability.

  • Ability to collaborate effectively with students, faculty, staff, and campus partners.

  • Ability to manage a high-volume caseload while balancing competing priorities and maintaining service standards.

  • Ability to communicate effectively in routine, complex, and sensitive situations.

  • Ability to provide high-quality customer service while maintaining professional boundaries.

  • Ability to engage in coordinated care processes, including outreach, documentation, referrals, and cross-functional collaboration.

  • Ability to adapt to change, learn new technologies and processes, and contribute to continuous improvement.

  • Ability to identify barriers to student success and connect students with appropriate resources and support services.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

  • Medical network and plan options with low employee premiums
  • Employer HSA contribution for those that elect the university's High-Deductible Health Plan
  • Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
  • Dental and vision plan options
  • Incentivized wellness program
  • Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
  • Employee Assistance Program (EAP)
  • 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
  • Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
  • Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.

01

Do you have professional experience providing academic advising to students at a college or university?

  • Yes
  • No

02

Have you advised students on academic requirements, degree planning, and institutional policies in a higher education setting?

  • Yes
  • No

03

Have you managed an assigned student caseload and conducted advising appointments in an individual or drop-in environment?

  • Yes
  • No

04

Have you used student information systems, degree audit tools, or advising platforms to document interactions and support student success?

  • Yes
  • No

05

Have you documented student interactions, maintained case records, and completed follow-up activities as part of your work responsibilities?

  • Yes
  • No

06

Have you made referrals and coordinated support services with other departments or campus partners to address student needs?

  • Yes
  • No

07

Have you worked with students to develop academic goals, improve decision-making, and increase personal responsibility for their educational progress?

  • Yes
  • No

08

Have you responded to student concerns or challenges that required professional judgment, problem-solving, and collaboration with others?

  • Yes
  • No

09

What is your highest level of education?

  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

10

How many years of experience do you have in this type of position?

  • <1
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8+

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu

About the Company

U

Utah Valley University

Utah Valley University was established in 1941 as Central Utah Vocational School (CUVS) with the primary function of providing war production training. CUVS was part of the Provo School District located in south Provo. The institution received a state appropriation in March 1945 of $50,000 to operate for the 1945-1947 biennium. In 1947, the school received funding as a permanent state institution. A new site for the school was acquired on University Avenue in Provo in 1948; in the 1952, the state appropriated funding for the first construction on that site. As enrollments grew, the state acquired over 185 acres in southwest Orem and the first building was completed in 1977. Today, the University’s facilities consist of a combined total of 412 acres with 50 buildings with campuses in Orem, Provo, and Heber City and property in Vineyard and at Thanksgiving Point in Lehi.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1941
WEBSITE
http://www.uvu.edu/